Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO MNC's - Customer Support / BPO / Non Voice / Email & Chat Support / Banking / Telecom / Technical Support .
Graduates / Under graduates - Fresher & Experienced in any BPO can apply.
Looking for immediate joiners only!!
One Day Interview Process - only 3 Rounds of interview - Direct Walk in interview
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Fresher / Minimum 1 year experience in BPO
Shift : Rotational Shifts / UK / US / Day shifts.
Salary : upto 4.5 LPA
Designation : Process Associate / Customer Support Executive / Customer Support Representative / Customer Support Associate / Sr Customer Support Representative / CSR / UK Banking / Finance / BPO
JOB Role :
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Required Candidate profile
One day interview process - Fresher / Candidate with minimum 1 year experience can apply
Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear
* Should be flexible with rotational shift.
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********