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International Voice Process Executive Jobs Opening in Black And White Business Solutions at Koramangala, Marathahalli, Mathikere, Bangalore

International Voice Process Executive

Black And White Business Solutions
experience-icon 0 Years
salary-icon Not disclosed
location-icon Bangalore(Koramangala , Marathahalli , Mathikere, MG Road , Nagawara )
Expired

Posted: 02 Sep 22

Job Description

International Voice Process Executive

Hiring for International Voice Process Executive for Freshers Candidates.

2way free transport

LOOKING FOR IMMEDIATE JOINERS. - ONE-DAY INTERVIEW PROCESS.

One-day Interview Process

  • HR

  • OPS Round

Roles and Responsibilities : 

  • Respond to customer queries in a timely and accurate way, via phone, email or chat

  • Identify customer needs and help customers use specific features

  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

  • Update our internal databases with information about technical issues and useful discussions with customers

  • Monitor customer complaints on social media and reach out to provide assistance

  • Share feature requests and effective workarounds with team members.

  • Inform customers about new features and functionalities

  • Follow up with customers to ensure their technical issues are resolved

  • Gather customer feedback and share with our Product, Sales and Marketing teams

  • Assist in training junior Customer Support Representatives.

Requirements and Skills

  • Familiarity with our industry is a plus

  • Understanding of how CRM systems work

  • Excellent communication and problem-solving skills

  • Multi-tasking abilities

  • Patience when handling tough cases


More information about this International Voice Process Executive Job

Please go through the below FAQs to get all answers related to the given International Voice Process Executive job

  1. What are the job requirements to apply for this International Voice Process Executive job position?
    • Ans: A candidate must have a minimum of fresher as an International Voice Process Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, MSc, 12th Pass (HSE)

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This International Voice Process Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the International Voice Process Executive position?
    • Ans: There are immediate 1 job openings for International Voice Process Executive in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Category Tech Support

About Company

Black And White Business Solutions
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