International Voice Process - Healthcare Jobs Opening in Mindclick at Bommanahalli, Bangalore
International Voice Process - Healthcare
Job Description
Ug/graduate can apply
Key Responsibilities:
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Handling Patient and Provider Calls:
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Manage incoming and outgoing voice calls related to healthcare services, including appointment scheduling, billing inquiries, insurance verification, and claim status updates.
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Speak directly with patients, doctors’ offices, hospitals, or insurance companies based in countries like the U.S. or U.K.
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Deliver high levels of customer service by resolving queries, providing accurate information, and maintaining a courteous tone at all times.
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Medical Billing and Claims Support:
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Assist in processing healthcare claims by gathering required information over the phone.
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Verify insurance coverage, benefits, eligibility, and claim submissions.
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Follow up on pending claims with insurance companies and update records accordingly.
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Record claim denials, escalate complex issues, and document the outcome of each call.
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Appointment Coordination and Follow-ups:
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Schedule, confirm, or reschedule medical appointments as requested by patients or healthcare providers.
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Make reminder calls and ensure patients have all the necessary instructions and information before their appointments.
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Follow up on missed appointments and document reasons.
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Data Entry and Documentation:
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Accurately enter information gathered during calls into CRM or healthcare software systems.
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Maintain up-to-date records of patient or insurance interactions as per HIPAA or international data privacy standards.
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Ensure data integrity and confidentiality at all times.
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Compliance and Quality Assurance:
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Adhere to healthcare industry regulations, client guidelines, and company protocols during all interactions.
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Follow scripts and call flow processes where applicable.
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Participate in quality audits and apply feedback to improve performance.
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Maintain compliance with HIPAA (Health Insurance Portability and Accountability Act) if serving U.S.-based clients.
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Team Collaboration and Support:
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Collaborate with supervisors and team members to resolve complex cases.
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Attend training sessions and team meetings to stay updated on healthcare policies, system changes, and performance expectations.
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Provide suggestions for process improvement based on call feedback and customer interactions.
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More information about this International Voice Process - Healthcare Job
Please go through the below FAQs to get all answers related to the given International Voice Process - Healthcare job
- What are the job requirements to apply for this International Voice Process - Healthcare job position?
- Ans: A candidate must have a minimum of fresher as an International Voice Process - Healthcare
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 19000 and 21000 Monthly. The Salary will depend on the interview. This International Voice Process - Healthcare is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This International Voice Process - Healthcare is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the International Voice Process - Healthcare position?
- Ans: There are immediate 1 job openings for International Voice Process - Healthcare in our Organisation.
Job Particulars
About Company
Bangalore 
Freshers 
Salary not disclosed 
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Bangalore
0 to 3 Years
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE) 
