International Voice Process Jobs in Ahmedabad,Mumbai - Medusind Solutions
Job Description
Post: Client Service Executive
Shift time: Night shift (8:00 pm to 5:00 am / 5:30 pm to 2:30 am)
Location: Mumbai (Andheri)
Education: Any graduate
Job role:
Outbound calls to insurances for claim status and eligibility verification
Denial documentation and further action
Calling the insurance carriers based on the appointment received by the clients.
Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
Calling insurance companies to get the status of the unpaid claims.
Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
Maintain the individual daily logs.
Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
Work cohesively in a team setting. Assist team members to achieve shared goals.
Compliance with Medusind s Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policies
Communication / Issue escalation to seniors if there is any in a timely manner
Key skills:
Good communication skill
Good at computer skill.
Ready to work in night shift
Ready to work in voice process.
Job Particulars
About Company
Medusind provides an empowering and positive environment to motivate employees and provide the highest level of service to clients. We believe in advancing the development of each employee and creating an environment that nurtures the holistic development of our staff.
