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International Voice Process Jobs in Bangalore - Black And White Business Solutions

International Voice Process

Black And White Business Solutions
experience-icon 0 Years
salary-icon 12000 - 28000 Monthly
qualification-icon Any Graduate
Expired

Posted: 20 Jan 21

Job Description

Huge Openings with TOP BPO Multinational Companies for Technical Support Associate / Service Desk / IT Help Desk / Customer Support Associate / Process Associate

Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd

Education :
UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US

Experience : Freshers / Experience

Sal : upto 4.5lpa

Designation :
Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support

Technical :Trouble shooting/Command for IP Adress/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

JOB Role :

  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)

  • Provide World Class Customer Service.

  • End to Transaction of Reports.

  • Need to maintain Accuracy in Reports.

  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills

  • Excellent verbal and written communication skills

  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

  • Perform problem cause analysis

  • Resolve customer queries and achieve customer delight.

  • Ability to Identify Opportunity and Implement Process Improvements

Job Particulars

Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1096746
Job Category BPO
Locality Address Banaswadi , Bannerghatta Road , Brookefields , BTM , CV Raman Nagar
Country India

About Company

Incorporated in 2006, we are the leader and innovator of the staffing industry and today, have evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent  management staffing needs. We work with our clients hand in hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.
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