International Voice process Job in Black And White Business Solutions at Bannerghatta Road, Kalyan Nagar, Sanjay Nagar, Bangalore

Dear Candidate,


Greeting from Black and White Business Solutions Pvt Ltd..!!

Currently Bangalore located Candidates only can apply.

*TECHNICAL SUPPORT / CUSTOMER SUPPORT*

WE'RE Hiring for Customer Support / Technical Support ( Voice) International and Domestic Process with TOP BPO MNC's in Various Domain


Contact : HR Fathima @ 9036018000
Email - hr8000@blackwhite.in
International Bpo Technical support associate - work from home - virtual training and virtual joining - company will provide system or laptop.


HUGE HIRING ! Immediate Joining

Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA/Bcom /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd


Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Experience: Freshers / Experience
Sal: Fresher 15k to 20k
Experience : upto - 32k

Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts

Contact : HR Fathima @9036018000
Email - hr8000@blackwhite.in

Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support

Customer :

Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Hospital Billing / Physician billing

JOB Role :

Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails / chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.