International Voice Process Jobs in Bangalore - Black And White Business Solutions

International Voice Process

Black And White Business Solutions

0 Years

12000 - 25000 Monthly

Expired

Posted: 21 Jun 21

Job Description

Dear Candidate, Greeting from Black and White Business Solutions Pvt Ltd..!!

Huge Openings with TOP BPO MNC's - Technical Support and Customer Support (International Voice and Non-Voice) Fresher and Experience.

SHOULD BE FLEXIBLE FOR WORK FROM HOME OR WORK FROM OFFICE.
ONE DAY INTERIVEW PROCESS
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization.
Shift : Rotational Shifts / UK / US / Day Shift

Sal : up to 4.5lpa.
JOB Role :

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)

• Provide World Class Customer Service.

• End to Transaction of Reports.

• Need to maintain Accuracy in Reports.

• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills

• Excellent verbal and written communication skills

• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.

• Perform problem cause analysis

• Resolve customer queries and achieve customer delight.

• Ability to Identify Opportunity and Implement Process Improvements Has technical experience and skills in the areas of problem determination, creativity, and analysis.
Required Candidate profile
One day interview process - Fresher / Experienced can apply Desired Candidate Profile

• Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2, 10+3.

• Should be flexible with rotational shift.