Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO MNC's - Technical Support and Customer Support (International Voice and Non-Voice)
Fresher and Experience.
SHOULD BE FLEXIBLE FOR WORK FROM HOME OR WORK FROM OFFICE.
ONE DAY INTERIVEW PROCESS
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization.
Shift : Rotational Shifts / UK / US / Day Shift
Sal : up to 4.5lpa.
JOB Role :
• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.
Required Candidate profile
One day interview process - Fresher / Experienced can apply
Desired Candidate Profile
• Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2, 10+3.
• Should be flexible with rotational shift.
