International Voice Process Job in Black And White Business Solutions at Banaswadi, Basavanagudi, Bellandur, Bangalore

Huge Openings with TOP BPO MNC's - Technical Support and Customer Support (International Voice and Non-Voice) Fresher and Experience. 

SHOULD BE FLEXIBLE FOR WORK FROM HOME OR WORK FROM OFFICE. 
ONE DAY INTERIVEW PROCESS 
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization.
Shift : Rotational Shifts / UK / US / Day Shift

Sal : up to 4.5lpa.
JOB Role : 

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External) 

• Provide World Class Customer Service. 

• End to Transaction of Reports. 

• Need to maintain Accuracy in Reports. 

• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills 

• Excellent verbal and written communication skills 

• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users. 

• Perform problem cause analysis 

• Resolve customer queries and achieve customer delight. 

• Ability to Identify Opportunity and Implement Process Improvements Has technical experience and skills in the areas of problem determination, creativity, and analysis. 
Required Candidate profile 
One day interview process - Fresher / Experienced can apply Desired Candidate Profile 

• Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2, 10+3. 

• Should be flexible with rotational shift.