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International Voice Process Jobs in Bangalore - Black And White Business Solutions

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International Voice Process

Black And White Business Solutions
experience-icon 0 Years
salary-icon 15000 - 35000 Monthly
location-icon Bangalore(Banashankari , Bannerghatta Road , Bommanahalli, BTM , Indiranagar )
Expired

Posted: 20 Nov 21

Job Description

Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
  • * Any UG / Graduate Experienced can Apply *
  • Huge Openings with TOP BPO MNC's - Technical Support & Customer support - (International Voice ).
  • ONE DAY INTERVIEW PROCESS - ONE OF THE BIGGEST CLIENT IN INDIA - DO NOT LOOSE THE OPPORTUNITY.
  • Note : Candidate Should be Available in BANGALORE Location.
  • SHOULD BE FLEXIBLE WITH ROTATIONAL SHIFTS... LOOKING ONLY FOR IMMEDIATE JOINERS.
  • Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
  • Shift : Rotational Shifts / UK / US Sal : upto 4.5lpa 
  • Designation : Customer Support / Health Care / Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO
Technical :
  • Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting Customer : Banking / Finance / Healthcare / Mutualfunds / Insurance / Retail / telecom.

JOB Role :
  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.


Required Candidate profile

One day interview process - Only Experienced can apply 
 Desired Candidate Profile
* Possess good communication skills, both oral and written 
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3. 
 * Should be flexible with rotational shift.
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Category Diploma , BPO

About Company

Black And White Business Solutions
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