International Voice Process Jobs in Bhubaneswar - Tech Mahindra Ltd
International Voice Process
Tech Mahindra Ltd
Expired
Posted: 13 Mar 20
Job Description
Industry: BPO
Work Location : Hyderabad Location Only
Job Description :
Adherence to standard business norms for providing premium customer resolution via Calling .
Quick & Accurate Resolution of customers query as per business guidelines
Meeting the performance stacks thereby achieving business goals
Minimizing customer escalations by first attempt resolution within the TAT
Knowing our products inside and out to effectively answer questions posed by customers
Ensuring optimum output by attending product & service training sessions
( Sunday Open )
Desired Skills:
Strong attention to detail, numerical ability and Problem Solving Skills
Excellent Verbal and written communication Skills and willingness to work into 24/7 working environment is a must.
Good Typing Skills
Customer Centricity & Data orientation
Knowledge in Email etiquettes
Willing to work in 24/7 shifts
Should possess basic MS Office knowledge
Prior exposure of Banking transactions would be an added advantage
Perks and Benefits
- PLUS Variables
Education
- UG : B.A in Any Specialization, English, BAMS in Any Specialization, Other Graduate, BVSC in Veterinary Science, B.Tech/B.E. in Electrical, Electronics/Telecommunication, Energy, Environmental, Any Specialization, Instrumentation, Marine, Mechanical, Metallurgy, Mineral, Mining, Nuclear, Paint/Oil, Petroleum, Agriculture, Plastics, Automobile, Aviation, Production/Industrial, Textile, Bio-Chemistry/Bio-Technology, Other Specialization, Biomedical, Ceramics, Chemical, Civil, Computers, B.Com in Commerce, B.Pharma in Pharmacy, BDS in Dentistry, Diploma in Architecture, Insurance, Chemical, Management, Mechanical, Any Specialization, Tourism, Visual Arts, Vocational Course, Other Specialization, Civil, Computers, Electrical, Electronics/Telecommunication, Engineering, Export/Import, Fashion Designing/Other Designing, Graphic/ Web Designing, Hotel Management, BHM in Hotel Management, B.P.Ed in Any Specialization, B.U.M.S in Any Specialization, BHMS in Any Specialization, BCA in Computers, B.B.A / B.M.S in Management, B.Arch in Architecture, B.Ed in Education, B.El.Ed in Any Specialization, Any Graduate in Any Specialization, BFA in Any Specialization, LLB in Law, B.Sc in Electronics, Any Specialization, Environmental science, Food Technology, Agriculture, Anthropology, Bio-Chemistry, Biology, Botany, Chemistry, Computers, Dairy Technology, B.Des. in Any Specialization
- PG : CA in CA, M.Arch in Architecture, M.Pharma in Pharmacy, MFA in Any Specialization, LLM in Law, ICWA (CMA) in ICWA (CMA), Any Postgraduate in Any Specialization, M.Com in Commerce
- Doctorate : Doctorate Not Required, Any Doctorate in Any Specialization
Job Particulars
Role bpo telecaller
Education Other Course
Who can apply Freshers and Experienced (0 to 5 Years )
Hiring Process Walk - In
Employment TypeFull Time
Job Id888572
Job Category BPO
Locality Address
State Orissa
Country India
About Company
Tech Mahindra Ltd
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