International Voice Process Jobs in Chennai - INNOVALUS TECHNOLOGIES
International Voice Process
INNOVALUS TECHNOLOGIES
Expired
Posted: 06 Jul 20
Job Description
Dear Folks,
Greetings from Innovalus Technologies!!!
Opening for International voice process
Location: Chennai
CTC: 2.25LPA - 3LPA
NP: 1 week
Responsible for answering inbound calls and chats from AT&T customers, resolve their primary query(Billing, Account management, Orders) and add value by selling products/services for new/existing AT&Tcustomers.
Greetings from Innovalus Technologies!!!
Opening for International voice process
Location: Chennai
CTC: 2.25LPA - 3LPA
NP: 1 week
Responsible for answering inbound calls and chats from AT&T customers, resolve their primary query(Billing, Account management, Orders) and add value by selling products/services for new/existing AT&Tcustomers.
Should be able to perform under pressure and cope up with the dynamics of the process.
Should have an aptitude for sales
Aim to retain customers through excellent service and attention to detail.
Effectively handle complaints at the first point of contact, aiming to solve customer's query, and escalating to a Team Manager when required
Demonstrates personality traits like High Ownership, Flexibility and Resilience, Persuasiveness and tenacity.
Remain updated with the process and product updates, technology applications and utilities.
Utilize various internal and client-based tools and applications for customer management and servicing
Achieve and exceed KPIs
Ability to work in a complex multitasking environment (navigating through multiple on-line systems)
Preferably with knowledge on interpreting monthly bills, American TV and sports entertainment(channels, movies, TV series), latest wireless mobile phones and various internet usage/speed.
Job Particulars
Role bpo telecaller
Education Any Graduate
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id955390
Job Category BPO
Locality Address Chennai-Others
State Tamil Nadu
Country India
About Company
INNOVALUS TECHNOLOGIES
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