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International Voice Process Jobs in Navsari,Surat,Valsad - Votiko

International Voice Process

Votiko
experience-icon 0 Years
salary-icon 15000 - 20000 Monthly
qualification-icon Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
location-icon Surat, Valsad, Navsari
Expired
Posted: 18 Mar 20
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Job Description

Job Description


Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided.

  • Follow up customer calls made wherever is necessary
  • Should be able to answer to emails timely ensuring adherence to the process standards.
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
  • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.

Education and Experience :-

  • Graduate or equivalent
  • Proficient in relevant computer applications
  • Required language proficiency, especially ENGLISH.
  • Knowledge or some experience in a call centre or customer service environment
  • Good data entry skills

Key Competencies and Skills :-

  • Strong problem solving abilities on technical
  • Verbal and written communication skills
  • Listening skills
  • Problem analysis and problem solving
  • Attention to detail
  • Team work
  • High level of professionalism

Ø  5 Working Days (Sat-Sun Off)

Ø  Salary: ₹15,000 to - ₹30,000.00 /month

Ø  Location: Majura Gate, SURAT

Job Particulars

Role bpo telecaller
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id894359
Job Category Diploma , BPO
Locality Address
State Gujarat
Country India

About Company

Votiko
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