International Voice Process Jobs Opening in Black And White Business Solutions at Bellandur, Brookefields, Electronic City, Bangalore

International Voice Process

Black And White Business Solutions

0 Years

18000 - 28000 Monthly

Expired

Posted: 04 Jan 23

Job Description

KEY RESPONSIBILITY :-

Responding to customer queries in a timely and accurate way, via email ,chat and call
provide appropriate solutions and alternatives within the time limits.
Identifying customer needs and helping customers use specific features

Skills Required:-

Should be flexible with rotational Shifts
Good English Communication Skills
Graduate/Under graduate Fresher or Experience

Roles and responsibilities:

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

More information about this International Voice Process Job

Please go through the below FAQs to get all answers related to the given International Voice Process job

What are the job requirements to apply for this International Voice Process job position?
- Ans: A candidate must have a minimum of fresher as an International Voice Process

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, MSc, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 28000 Monthly. The Salary will depend on the interview. This International Voice Process is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This International Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the International Voice Process position?
- Ans: There are immediate 1 job openings for International Voice Process in our Organisation.