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International Voice Process Jobs Opening in Black And White Business Solutions at Bellandur, Brookefields, Electronic City, Bangalore

International Voice Process

Black And White Business Solutions
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Posted: 04 Jan 23

Job Description

KEY RESPONSIBILITY :-

  • Responding to customer queries in a timely and accurate way, via email ,chat and call

  • provide appropriate solutions and alternatives within the time limits.

  • Identifying customer needs and helping customers use specific features


Skills Required:-

  • Should be flexible with rotational Shifts

  • Good English Communication Skills

  • Graduate/Under graduate Fresher or Experience

Roles and responsibilities:

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 




More information about this International Voice Process Job

Please go through the below FAQs to get all answers related to the given International Voice Process job

  1. What are the job requirements to apply for this International Voice Process job position?
    • Ans: A candidate must have a minimum of fresher as an International Voice Process

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, MSc, 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 18000 and 28000 Monthly. The Salary will depend on the interview. This International Voice Process is a Full Time in Bangalore.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This International Voice Process is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the International Voice Process position?
    • Ans: There are immediate 1 job openings for International Voice Process in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1672581
Job Category BPO
Locality Address Bellandur , Brookefields , Electronic City , Hebbal , Indiranagar
Country India

About Company

Black And White Business Solutions
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