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International Voice Process Jobs Opening in Career comfort at Salt Lake, Kolkata

International Voice Process

Career comfort
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon Diploma, BA, 12th Pass (HSE)
location-icon Kolkata
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Posted: 03 Apr 25
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Job Description

We are looking for enthusiastic and dedicated individuals to join our team as part of the International Voice Process for the night shift. As part of our customer service team, you will be responsible for providing excellent support to customers across the globe, ensuring customer satisfaction through voice calls.

Key Responsibilities:

  • Handle inbound and outbound voice calls from international customers.

  • Provide effective solutions and support to customers in a timely manner.

  • Resolve customer complaints, queries, and issues through clear communication.

  • Maintain a high level of customer satisfaction.

  • Update customer details and interaction records in the system.

  • Collaborate with team members and management to ensure the smooth operation of the night shift.

  • Meet performance targets and KPIs set by the company.

Requirements:

  • Excellent communication skills (English, both verbal and written).

  • Prior experience in customer service or a voice process is a plus (but not required).

  • Ability to work in a fast-paced, high-pressure environment.

  • Flexibility to work night shifts (as per international time zones).

  • Strong problem-solving skills and customer-centric approach.

  • Basic knowledge of computers and proficiency in MS Office.

  • Willingness to work with international clients and different time zones.


More information about this International Voice Process Job

Please go through the below FAQs to get all answers related to the given International Voice Process job

  1. What are the job requirements to apply for this International Voice Process job position?
    • Ans: A candidate must have a minimum of fresher as an International Voice Process

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This International Voice Process is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the International Voice Process position?
    • Ans: There are immediate 1 job openings for International Voice Process in our Organisation.

Job Particulars

Role bpo telecaller
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2649833
Job Category Diploma , BPO
Locality Address Salt Lake
State West Bengal
Country India

About Company

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