International Voice Process Job in Ravin Software Solutions Private Limited at Begumpet, Hitech City, Hyderabad

Key Responsibilities:

• Handle inbound and outbound calls from international customers professionally.

• Provide accurate information, resolve queries, and ensure high customer satisfaction.

• Follow call scripts, quality standards, and compliance guidelines.

• Maintain proper call records and update customer details in CRM systems.

• Meet daily and monthly performance targets (quality, productivity, and CSAT).

• Escalate complex issues to supervisors when required.

• Adhere to company policies, attendance, and shift schedules.

Required Skills:

• Excellent spoken English communication skills

• Neutral or international accent preferred

• Good listening and problem-solving abilities

• Basic computer knowledge and typing skills

• Customer service orientation

• Ability to work in night/rotational shifts

1. What are the job requirements to apply for this International Voice Process job position?
   
   • Ans: A candidate must have a minimum of 06 Months to 3 year experience as an International Voice Process


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, No Education/Schooling, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This International Voice Process is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the International Voice Process position?
   
   • Ans: There are immediate 1 job openings for International Voice Process in our Organisation.