International Voice Process Job in Black And White Business Solutions at Bannerghatta Road, Basaveshwara Nagar, CV Raman Nagar, Bangalore

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Huge Openings with TOP BPO Multinational Companies for Technical Support Associate / Service Desk / IT Help Desk



ONE DAY INTERVIEW PROCESS - PLEASE CARRY ALL THE DOCUMENTS TO COLLECT OFFER ON SAME DAY.



WORK FROM HOME / WORK FROM OFFICE - SHOULD BE FLEXIBLE FOR BOTH. - LAPTOP AND BROADBAND WILL BE GIVEN FROM COMPANY.



Contact Person : Pooja @ 9686680264

Contact No : hr0264@blackwhite.in

B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Diploma Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd

Technical Support : Voice / Semi Voice / Non Voice Process

• 
  Technical Trouble Shooting
• 
  Hardware and Networking
• 
  IT Help Desk
• 
  Desktop Support
• 
  Technical Chat / Email Support
• 
  IT Trouble Shooting

Technical Skills :



Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple



Designation :



Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate



Roles :

• 
  Handle technical support questions via our ticketing system.
• 
  Help customers set up their website Help transfer customer accounts from other providers.
• 
  Help customers with script and software upgrades Help and repair infected and compromised accounts.
• 
  Handle server monitoring tickets and repair systems in
• 
  event of failures. Help build and configure new servers
• 
  Keep track of request and make sure they are implemented as planned
• 
  Participate in incident handling concerning technical issues / server issues through chat support
• 
  Microsoft environment knowledge
• 
  Have some level of technical understanding of the products building up a desktop service
• 
  Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
• 
  Basic Troubleshooting,Monitoring, Backup
• 
  Doing Email configuration-Outlook

Skills Required :

• 
  Should be flexible with rotational Shifts
• 
  Graduates / PUC / Diploma fresher or Experience can apply

Benefits :

• 
  Day / Rotational Shifts
• 
  Salary - upto 4.5lpa
• 
  Unlimited incentive Structure
• 
  No registration Fees(Free placement).

For more please quires



Contact :

• 
  HR - Pooja @  9686680264
   
• Email Id - hr0264@blackwhite.in

Documents Required :



Fresher :

• 
  10th / 12th / Graduation all semester Marks card
• 
  Aadhar Card ID proof
• 
  Pan Card ID

Experience :

• 
  Previous Companies Offer letter / relieving letter / one month pay slips
• 
  10th / 12th / Graduation all semester Marks card
• 
  Aadhar Card ID proof
• 
  Pan Card ID

*************PLEASE DO REFER YOUR FRIENDS*************