International Voice Process / Sal upto 3LPA Jobs in Bangalore - Black And White Business Solutions
FEATURED JOBInternational Voice Process
Black And White Business Solutions
Expired
Posted: 26 Apr 21
Job Description
Dear Candidate's,
Greeting from Black and White Business Solutions Pvt Ltd !!
Hiring Candidates Currently Located In Bangalore !
Hiring For Non - Voice - Chat Support ( Non Voice Chat )
Hiring Freshers for Domestic BPO / US Healthcare / Customer Support - Voice
* Rotational Shift / US SHIFT / Day Shift
Greeting from Black and White Business Solutions Pvt Ltd !!
Hiring Candidates Currently Located In Bangalore !
Hiring For Non - Voice - Chat Support ( Non Voice Chat )
Hiring Freshers for Domestic BPO / US Healthcare / Customer Support - Voice
* Rotational Shift / US SHIFT / Day Shift
** Candidate Should be in Bangalore Location for an Interview
** Excellent in English communication is Mandate
* Interface with Customers via Inbound Email Chat over the Internet for the purpose of passively assisting the customers.
Contact : Pooja @ 9686680264Email - hr0264@blackwhite.in
Roles and Responsibilities
Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
Black and White Business Solutions Pvt Ltd, #721, 2nd Floor, CMH Road Indiranagar Bangalore-560038 Land Mark: CMH Bus-stop or KFC Bus-stop.
Contact : HR Pooja @ 9686680264Email - hr0264@blackwhite.in
Regards, Pooja
Contact : Pooja @ 9686680264Email - hr0264@blackwhite.in
Roles and Responsibilities
Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
- Support Customers across Telecommunication, Financial Services & Healthcare vertical.
- Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile
- Any Graduate Fresher OR Under-Graduate / drop out.
- Excellent verbal and written communication skills.
- Flexible with 24/7 Environment.
- Salary up to 30K & attractive Incentives amount.
- To provide best in class Customer support to customers over Voice.
- Take end to end ownership of customer issues reported.
- Research, diagnose and identify solutions to resolve customer issues..
- Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future.
- Fresher (only Voice) or Experienced(Voice and Nonvoice ). Prefer Minimum 6 months of experience in International Customer support Inbound / Outbound Voice
- Graduate & under Grads freshers or experienced can apply
- Excellent in Verbal English
- Willing to work in Night Shifts
- Knowledge on PC, Excel & Good Typing.
Black and White Business Solutions Pvt Ltd, #721, 2nd Floor, CMH Road Indiranagar Bangalore-560038 Land Mark: CMH Bus-stop or KFC Bus-stop.
Contact : HR Pooja @ 9686680264Email - hr0264@blackwhite.in
Regards, Pooja
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1192656
Job Category BPO
Locality Address Bommanahalli, Brookefields , BTM , Commercial Street , Whitefield
State Karnataka
Country India
About Company
Black and White business solutions
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