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International Voice Sales Technical Support Jobs in Bangalore - Telligent Support LLP

International Voice Sales Technical SupportWalkin
Telligent Support LLP
Telligent Support LLP
Last Date 20 Jul 2019
This Job is Expired

Telligent Support LLP - Job Details

Date of posting: 25 Jun 19

Sales Support Specialist

  • Telligent is looking for qualified Sales Support Executives to join our team. 
  • Our ideal the candidate is an energetic persuasive professional with experience with customer interactions and customer service best practices. 
  • Sales experience is a plus but if you are goal-oriented and believe you are able to learn and understand sales metrics we can train you
  • We expect you to perform well in a team environment and have exceptional people skills.
  • Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales transactions.
  • If you got bags of charisma that always win people round in an argument, Do you always manage to get yourself out of trouble using your charm alone
  • If you’ve got of the gab and could sell ice to the Eskimos, then a career in sales with Telligent is calling you!

In this role, you will…

  • Contacting potential or existing customers to inform them about a product or services.
  • Answering questions about products or the company
  • Asking questions to understand customer requirements
  • Inform customer of deals and promotions
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Responsible for closing sales over the phone while maintaining good customer relationships.

What we’re looking for

  • Passionate, driven individuals with excellent knowledge of English
  • Cool-tempered with the ability to work under pressure and deliver results consistently
  • Persistence to handle difficult situations with to transform issues into sales
  • Problem-solving skills to identify and address customer concerns during the sales process

  • Ability to learn a diverse range of products and sales techniques to drive performance
  • Outstanding negotiation skills with a focus to resolve issues and avoid potential complaints.
  •  A belief in delivering Outstanding Customer Service to ensure customer engagement and satisfaction with our brand
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Coachable team members that collaborate with department leaders on feedback to develop positive habits to achieve optimal performance

Technical Support Specialist

  • Are you a customer service professional with an interest in technology? If so, this could be the role for you.
  • We are looking for a self-motivated individual with an excellent technical background.  
  • Our Technical Support Specialist will provide Multi-level assistance by diagnosing and troubleshooting software as well as hardware problems from our customers with the goal of providing the best solution.

In this role you will…

  • Troubleshoot customers software application and/or hardware support, configuration and utilization guidance by email/telephone, remote access and diagnostics
  • Resolve Hardware, Software Technical, troubleshoot Laptop Desktop, Networking 
  • Troubleshooting network problems like network errors, connectivity issues.

  • Assembling, installing and troubleshooting computer hardware.
  • Installing, troubleshooting & maintaining of the operating system, Laptops and notebooks
  • Installing and managing Applications on Remote.
  • Troubleshooting Internet Problems Both Internet, Intra-Net & VPN.
  • Managing customer expectations regarding estimated response times

What we’re looking for

  • Minimum of 6months of experience with Technical Support for international customers
  • The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels
  • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
  • Demonstrated ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer

  • Responsible to provide excellently customer service, solving questions and complaints related to electronic products including high definition consumer goods
  • Excellent communication skills and high emotional intelligence
  • Personal interest in consumer electronics and IT related products and services

  • Collaborates with customers and advises about technical issues. Answers questions regarding issues, and makes recommendations
  • Excellent Problem Solving and Customer Service Skills
  • Ability to think creatively and should have a positive attitude.
  • Strong analytical & Interpersonal skills

Benefits

  • Best in the industry pay
  • Performance-based incentives
  • Excellent growth opportunities from internal IJPs
  • Regular Rewards and Recognition Program
  • Monthly Employee Engagement Activities
  • Free unlimited meals
  • Free transportation (both ways) for maximum ease

  • Security Escort for women taking Company cab post 9 pm
  • Housing conveyance allowance
  • Medical Insurance
Contact: HR Vinay- +918067416157

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Others
Hiring Process : Walk - In, Face to Face Interview
Who can apply : Experienced (0.6 Years)

About Telligent Support LLP

We hire smart and inTelligent ® people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.

 

Telligent Support has been pioneers in the gaming industry with over 15+ years of experience in providing business process outsourcing solutions and services to global customers. We ensure we take care of our employees and are treated with the highest standards as we believe“Happy Employees Equals Happy Customers”. Please visit us at for further details.

This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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Telligent Support LLP recruiting International Voice Sales Technical Support Experienced(0.6 Years) candidates candidates nearby Bangalore.Telligent Support LLP vacancies for International Voice Sales Technical Support is recruited through Written-test, Face to Face Interview etc.
Telligent Support LLP Company recruits a lot of Experienced(0.6 Years) candidates candidates every year based on the skills BPO, Tech Support, Troubleshooting, Call Center, Cold Calling, Customer Care Executive, Customer Relationship, Inbound Calling, International BPO, Voice Support. The candidates with Other Graduate, Other Post Graduate, Other Course, Vocational Training, MVSc, B.Design, B.P.Ed, M.F.Sc(Fisheries), ME/M.Tech, BVSc, CA, CS, BSc, MCA, MD, MDS, BAMS, BHMS, B.FashionTech, BFA, ICWA, LLB, No Education/Schooling, Upto 9th Std, LLM, Certificate Course (ITI), B.Arch, M Phil / Ph.D, Diploma, B.Pharm, B.Com, M.Arch, BA, 12th Pass (HSE), 10th Pass (SSC), M.Pharm, M.Com, BBA/BBM, MA, BDS, BCA, MBA/PGDM, BE/B.Tech, BHM, BEd, MEd, MBBS, B.F.Sc(Fisheries), PG Diploma, MSW, MSc, MS, BSW, MHM, MPEd are selected to full fill the vacancies in Others job field. The candidates nearby Bangalore can apply for International Voice Sales Technical Support position in Telligent Support LLP. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Telligent Support LLP recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Telligent Support LLP and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Telligent Support LLP and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Telligent Support LLP and near your city and get a secured career.