International Voice Technical Support Jobs in Bangalore - Black And White Business Solutions
International Voice Technical Support
Black And White Business Solutions
0 Years
15000 - 30000 Monthly
Certificate Course (ITI), Diploma, B.Com, BBA/BBM, BCA, BSc, 12th Pass (HSE), Vocational Training, BFA, BSW, Any Graduate
Expired
Posted: 31 Jul 21
Job Description
Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO MNC's - Technical Support (International Process) Bangalore
Fresher and Experience
Education : 10+2+3 Diploma / Any Graduate in Any Specialization
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO MNC's - Technical Support (International Process) Bangalore
Fresher and Experience
Education : 10+2+3 Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Sal : upto 4.5lpa
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
JOB Role :
Required Candidate profile
One day interview process - Fresher / Experienced can apply Desired Candidate Profile
* Possess good communication skills, both oral and written
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
JOB Role :
- Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
Required Candidate profile
One day interview process - Fresher / Experienced can apply Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 ,
* Should be flexible with rotational shift.
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), Diploma, B.Com, BBA/BBM, BCA, BSc, 12th Pass (HSE), Vocational Training, BFA, BSW, Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1273995
Locality Address Banashankari , Bannerghatta Road , Bommanahalli, BTM , Whitefield
State Karnataka
Country India
About Company
Black And White Business Solutions
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