IT Engineer Jobs in Hyderabad,Noida - SAVANTIS SOLUTIONS LLP
Job Description
To provide hardware/Software/Network problem diagnosis/Resolution via telephone/email chat for customers end usersRoute problems to internal 2nd and 3rd level IT suppoert staffCoordinate and manage relationship with vendors and support staff that provide hardware,software netwwork problem resolutionAdminister and provide user account provisioningTo use incident managment system to documewnt and manage problems and work requests and their respective resolutions and circumventionsResponds to telephone calls,emai,instant messages and assigned tickets from usersAssign work orders/Incidents to appropriate support teams and follow up until closureRespond to and diagonis problems through discussions with users including problem recognisation,logs,research,isolation,resolution and follow up stepsProvide level1 remote desktop support and perform other activities based on SOP
NO TECHNICAL KNOWLEDGE IS REQUIRED.CAB FACILITY PROVIDED BY THE COMPANY
NO TECHNICAL KNOWLEDGE IS REQUIRED.CAB FACILITY PROVIDED BY THE COMPANY
Job Particulars
Role it hardware engineer
Education BE/B.Tech
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id524641
Job Category IT/Software , Walkin , Analyst / Analytics , Logistics / Transportation
Locality Address
State Uttar Pradesh, Telangana
Country India
About Company
Savantis Solutions LLP is one of the major IT solutions co with its headquarters in US and office accross India.
Jobs By Location
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