IT Hardware Engineer Jobs - Bangalore - PACER AUTOMATION PVT LTD

Job Description:

• Installation, troubleshooting, and configuration of Win 7 /8, MAC Operating System.
  
• Basic Networking support, configuration of network printers and troubleshooting, VPN Clients troubleshooting.
  
• Email Application Support such as Configuration of Outlook and office 365, analyzing and finding the root cause of issues.
  
• Prioritize tickets/calls and provide technical support via remote/phone/chat/ walk in.
  
• Work on domain controller, Active directory, addition and deletion of user ID and passwords.
  
• Work on DNS, DHCP and FILE Servers.
  
• Basic working scope on Antivirus and Backup system.
  
• Visit clients and diagnose issues at user end and resolve it within SLA.
  
• Provide Desktop support, network support and basic server support.

Candidate Profile:

Excellent written and verbal communication skills in English.

Understanding of Client handling.

Good knowledge of IT fundamentals preferred:

1. Hardware: Laptops, Desktops, printers, scanners, peripherals.
   
2. Networking: VPN, Cables, ports, Wi-Fi, routers, switches, TCP/IP.
   
3. Applications: Outlook, office 365, Windows configuration & maintenance.
4. Basic Servers: Active Directory, group policies, Exchange server, DHCP, DNS, antivirus, firewalls, Backup
5. Latest Technologies: Virtualization, Cloud, ITIL, Knowledge of remote tools, protocols.

INTERVIEW PROCESS:

1. Face to Face round with HR
   
2. Face to Face round with Technical Manager (Technical Round).
   
3. Face to Face round with Department Manager.