IT Hardware Engineer Jobs - Mumbai,Navi Mumbai - RecruitSol Technology
Job Description
- Should have worked on predictive Dialers like Vicidial/Asterix/Aspect.
- Aware of all compliance regulations-DOT/TRAI.
- Should have analytical and troubleshooting skills with respect to the Dialers and lead list management. Prior experience in outbound dialing strategies in telemarketing or collections campaign for the USA.
- Should be ready to work in shifts A) Thorough knowledge of Windows server AD and network equipment like switches and firewall L1 troubleshooting. Should be able to do following daily routine work
- Service creation and provide the dial plan for the service.
- Creation of filters & assigning the proper filter.
- Allocation of the agent’s login resources.
- Resource group creation and E1 allocation.
- A configuration of the inbound number and assigned to particular service and users.
- Coordinate with the Service providers for major problems related to dialer servers.
- Coordinate with respective service providers for issues regarding VOIP/PRI lines.
- Automating the manual process in Lead management using SQL Server 2000, MS Access and excel etc to achieve timelines.
- Lead Management:-Creation of tables for outbound dialing using SQL.
- Taking a proper backup of all important data time to time SQL database.
- Cumulative End of Day reports for delivery to clients.
- A configuration of multiple VOIP accounts on vicidial. Shift: Rotational Shift Saturday and Sunday fixed off Salary:As per industry standard(Depend on upon Interview and experience) C
Job Particulars
About Company
Established in 2010 we have office locations in Mumbai, Kolkata & Pune with a dedicated team based from Mumbai. Our office network allows us to provide national recruitment solutions supported by a local presence at Mumbai.
Recruitsol Technology Mumbai division was established to provide IT/ITES, Banking & Financial, Sales & Marketing recruitment solutions to the Banking & Financial, Information Technology and Telecommunications sectors throughout India.
The Mumbai division employs a number of multi-lingual Consultants who can assist organizations with the recruitment of sales personnel anywhere in India, with our particular focus being on Mumbai region.
We have extensive experience within sales recruitment, and our areas of expertise include Infrastructure Management, Financial Processing’s, BPO/Call Centre etc and we have successfully placed applicants with Fortune and Times Top 500 organizations, start up’s and SME’s throughout the Country.
