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IT Hardware Engineer Jobs - - Technodrive

Eligibility : ME/M.Tech, BE/B.Tech

Location : Anywhere in India

Last Date : 17 Oct 2016

Salary : 600000 Rs Per Year

Experience Required: Freshers

Hiring Process : Face to Face Interview

Technodrive - Job Details

Job Responsibilities: 

  • Should be responsible for day-to-day operations of IT department
  • Provide technical assistance to end-users on floor related to Systems and Servers
  • Willing to work Level1 issues also along with Level2 and Level3 tasks/activities.
  • Maintaining and troubleshooting Windows Server / VMware environment
  • Building new servers, create VMs, Patching and maintaining compliance
  • Handling incidents, tasks and activities; calls & provide technical support
  • Managing and Maintaining complete Server's Administration, Backup's,
  • Event and Audit Logs, Performance Alerts, Symantec Endpoint Protection Updates, Database Servers Backup's, Part of Induction program and more.
  • Monitor emails and respond to the customer with effective solutions
  • Follow-up daily on all the open incidents
  • Escalating incidents according to SLAs
  • Follow SOPs and prepare new SOPs on need basis
  • Generating Weekly, Monthly reports on various activities, tasks, servers.
  • Should have ITIL Process knowledge, Internal and External Audits,
  • Knowledge on ITSM, ISMS, ISO standards.
  • To be a responsible technical representative (POC) to GSS Clients and interact with them when needed.
  • Should be a Team Mentor and a good team player.

Desired Profile: 

  • Excellent inter personal skills
  • Excellent Technical skills and solution oriented
  • Self-motivated and directed, with keen attention to detail.
  • Good written and oral communication skills.
  • Hands on experience on Workstations, Servers, Virtualization Environments
  • Willingness to work in rotational shifts

Certifications Required: MCSA, MCSE, VMWare, or any relevant.

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