IT Helpdesk Engineer Jobs in Chennai - TECHFRUITS SOLUTIONS PRIVATE LIMITED
Job Description
Job Description:
Role: Help Desk Engineer - Looking for an Immediate Joiners.
Qualification: -Bachelors in Engineering or Computer science from a reputed institution.
Experience: Minimum of 3 -5 years experience in IT Help Desk Experience in supporting 1200+ users’ environment• Good verbal & written communication in English
Required skills:• Expertise in Windows, HP workstations• Basic skills in Red Hat Linux, Networking & G Suite• Expertise in remote support, and desk support for L1 help desk calls
Role: Help Desk Engineer - Looking for an Immediate Joiners.
Qualification: -Bachelors in Engineering or Computer science from a reputed institution.
Experience: Minimum of 3 -5 years experience in IT Help Desk Experience in supporting 1200+ users’ environment• Good verbal & written communication in English
Required skills:• Expertise in Windows, HP workstations• Basic skills in Red Hat Linux, Networking & G Suite• Expertise in remote support, and desk support for L1 help desk calls
Job Description.• To Provide L1 technical support for hardware, software, printers & operating systems to business users
•Support IT Incidents/ requests for users in-person/telephone & remote
Areas of support:• Attending help desk calls & tickets, first-level call resolution, and routing to the respective group as required• Managing & proactive maintenance of PCs• Diagnosing and solving L1 hardware/software problems• Incident/request (tickets) support via. Corporate ticketing system, Service Now• Prioritizing and managing many open cases at one time• Installation & Setup of Avaya IP phones• Maintaining and troubleshooting network printers• Call logging with OEM like HP, and follow up issue resolution• IT Asset Management -Hardware, PCs Inward, Outward, assigning new hardware• Monitoring endpoints backup
Job Particulars
Role it software engineer
Education BE/B.Tech(Computer Science & Engineering (CSE), Information Science/Technology (IS/IT))
Who can apply Experienced (1.5 to 3 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1212629
Job Category IT/Software
SkillsIT-Hardware
Locality Address Velachery
State Tamil Nadu
Country India
About Company
We make IT easy.|
As a Technology Solution Provider, Techfruits builds industries best and latest technology IT solutions that fit the unique requirements of customers. Representing the most influential OEMs in the industry, Techfruits rides on the cutting edge of the technology wave. We digitally transform Very Large Enterprise, Small and Medium Enterprises, Small and Medium Business and start-ups inside out. The solutions we represent, implement and support are designed to launch customers from their current state into a more mature IT arena, setting them above competition. We strive to build quality solutions that bring efficiency, effectiveness and return on investments.
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