IT Helpdesk Engineer
Chennai(Velachery )
BE/B.Tech(CSE, IT)
1.5 to 3 Years
15000 - 20000 Monthly
Last Date 24 Jul 2021
This Job is Expired


Date of posting: 25 May 21
Job Description:
Role: Help Desk Engineer - Looking for an Immediate Joiners.

Qualification: -Bachelors in Engineering or Computer science from a reputed institution.

Experience: Minimum of 3 -5 years experience in IT Help Desk Experience in supporting 1200+ users’ environment• Good verbal & written communication in English

Required skills:• Expertise in Windows, HP workstations• Basic skills in Red Hat Linux, Networking & G Suite• Expertise in remote support, and desk support for L1 help desk calls

Job Description.• To Provide L1 technical support for hardware, software, printers & operating systems to business users
•Support IT Incidents/ requests for users in-person/telephone & remote

Areas of support:• Attending help desk calls & tickets, first-level call resolution, and routing to the respective group as required• Managing & proactive maintenance of PCs• Diagnosing and solving L1 hardware/software problems• Incident/request (tickets) support via. Corporate ticketing system, Service Now• Prioritizing and managing many open cases at one time• Installation & Setup of Avaya IP phones• Maintaining and troubleshooting network printers• Call logging with OEM like HP, and follow up issue resolution• IT Asset Management -Hardware, PCs Inward, Outward, assigning new hardware• Monitoring endpoints backup

Job Summary

Job Type : Full Time
Job Category : IT/Software
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Experienced (1.5 to 3 Years)
Country : India


We make IT easy.|

As a Technology Solution Provider, Techfruits builds industries best and latest technology IT solutions that fit the unique requirements of customers. Representing the most influential OEMs in the industry, Techfruits rides on the cutting edge of the technology wave. We digitally transform Very Large Enterprise, Small and Medium Enterprises, Small and Medium Business and start-ups inside out. The solutions we represent, implement and support are designed to launch customers from their current state into a more mature IT arena, setting them above competition. We strive to build quality solutions that bring efficiency, effectiveness and return on investments.

This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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