IT Helpdesk Support Jobs Opening in NOVOBYTES at Gachibowli, Hyderabad
Job Description
We are seeking a motivated and customer-focused individual to join our IT Helpdesk Support team. This is a remote role that involves providing first-level technical support to end-users. Ideal candidates should have good communication skills, a basic understanding of computers and IT systems, and a willingness to learn.
Key Responsibilities:-
Respond to user queries via phone, email, or chat in a timely and professional manner.
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Assist users with basic hardware and software troubleshooting.
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Support Windows OS, MS Office, email clients, and common applications.
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Guide users in resetting passwords and accessing company systems.
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Log and track support tickets using helpdesk software.
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Escalate complex issues to higher-level support as needed.
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Maintain a clear record of issues and solutions provided.
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Follow up to ensure problem resolution and user satisfaction.
Soft Skills:
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Excellent verbal and written communication skills
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Strong problem-solving and logical thinking ability
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Customer service orientation with a calm, polite demeanor under pressure
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Ability to multi-task and prioritize issues based on urgency and business impact
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Willingness to learn new technologies and tools regularly
More information about this IT Helpdesk Support Job
Please go through the below FAQs to get all answers related to the given IT Helpdesk Support job
- What are the job requirements to apply for this IT Helpdesk Support job position?
- Ans: A candidate must have a minimum of fresher as an IT Helpdesk Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BCA, BE/B.Tech
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 30000 Monthly. The Salary will depend on the interview. This IT Helpdesk Support is a Full Time in Hyderabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This IT Helpdesk Support is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the IT Helpdesk Support position?
- Ans: There are immediate 1 job openings for IT Helpdesk Support in our Organisation.
Job Particulars
About Company
NOVOBYTES IT Solutions is a forward-thinking technology company committed to empowering businesses through innovative and secure IT solutions. Specializing in Cloud Computing, Cybersecurity, Data Protection, and IT Infrastructure, we help organizations modernize their operations, secure their digital assets, and scale efficiently in today’s fast-paced digital world.
At NOVOBYTES, we believe in delivering technology that works—securely, reliably, and seamlessly. Whether it’s migrating to the cloud, strengthening security posture, ensuring business continuity through robust data protection strategies, or building a resilient IT infrastructure, our expert team is dedicated to providing tailored solutions that meet the unique needs of each client.
With a strong focus on trust, performance, and innovation, NOVOBYTES stands as a reliable technology partner for businesses looking to stay ahead in the digital age.
Hyderabad 
Freshers 
Salary not disclosed 
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc 
