IT Service Desk Analyst I Jobs in Pune - Arrow Electronics
Job Description
Position: IT Service Desk Analyst I
Help Desk Analysts are on the frontline of customer support. They are focused on helping to resolve technical issues end users encounter, or connecting those users with more intensive IT support, when needed.
What You’ll Be Doing
A Tier 1 Help Desk Analyst typically takes the initial inquiry and manages relatively simple hardware, software or network issues.
A help desk analyst spends most of the day performing remote support. This can take several forms:
Over-the-phone support
Screen sharing or remote control
Live chat support
Email support
What We Are Looking For
Typically requires a 4 year degree and 1–2 years of experience or a 2 year degree and equivalent related experience
Has no discretion to vary from established procedures
Has no related work experience or has work experience but requires formal training in theories/concepts in own function
Works under close supervision
Location:IN-Pune, India (Solitaire Bldg)
Time Type: Full time
Job Category:Information Technology
Job Particulars
Role it mobile developer
Education BE/B.Tech
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1004540
Job Category IT/Software
Locality Address
State Maharashtra
Country India
About Company
Arrow Electronics
About Arrow
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 110 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 175,000 leading technology manufacturers and service providers. With 2019 sales of USD $29 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.
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