It service desk engineer Jobs in Mumbai - For a client of TeamLease Services Ltd

It service desk engineer
For a client of TeamLease Services Ltd
Expired
Posted: 29 Jun 20
Job Description
IT User Support on Phone, Email & Tool
Maintain the full database of call logged for future support
Ensure that all calls are responded/resolved within SLA
Reporting as per defined frequency
Ensure that response to the user is properly drafted and understandable to the users
Vendor Coordination on Hardware breakdown calls
Provide information and activity support to all parties logging call, pertaining to DC infrastructure and assets
Review tickets to meet the SLA
Job Particulars
Role it hardware engineer
Education B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, Other Graduate
Who can apply Experienced (0.6 to 5 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id951466
Job Category
Locality Address
State Maharashtra
Country India
About Company
NA
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