IT Service Desk Job in For a Client of TeamLease Digital at Bangalore

Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync,

Windows and MAC operating systems, mobile device hardware and software, networking, video

conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an

advantage.

Provides Hardware and Application Support. Asset management and tracking of hardware and software.

This duty requires knowledge of existing processes.

• Install and configure firm-standard images on laptops & desktops.

• Interface with outside customers and vendors as required

Provide after-hours emergency support on a rotational basis as outlined per ITS service level agreements.

• Provides Mobile Device deployment & support; activities include End user guidance and

recommendations, activation, account modifications, configuration, testing, problem identification and

resolution.