IT service desk Jobs in Gurgaon - For a Client of Teamlease Digital

1. Strong Communication

2. Willingness to handle Calls

3. Experience in troubleshooting issues across Windows 10, Printers and Outlook

4. Testing and analyzing IT system and software performance.

5. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.

6. Avoiding service interruptions by performing system installations, updates, and maintenance procedures.

7. Documenting processes and maintaining service desk records.

8. Making recommendations to optimize IT performance and to prevent future problems.

9. Collaborating with internal departments to ensure that IT needs are met.

10. Keeping informed of advancements in IT.

11. Exceptional analytical and problem-solving skills.

12. Advanced collaboration, and interpersonal skills.

13. Excellent organizational and time management skills.

1. What are the job requirements to apply for this IT service desk job position?
   
   • Ans: A candidate must have a minimum of 3 to 3+ year experience as an IT service desk


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, CS, MSc
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 200000 and 900000 Yearly. The Salary will depend on the interview. This IT service desk is a Full Time in Gurgaon.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This IT service desk is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the IT service desk position?
   
   • Ans: There are immediate 1 job openings for IT service desk in our Organisation.