IT Software-Engineer Jobs - Delhi - Infozech Software Pvt Ltd
Job Description
- Daily, Weekly and Monthly activities as defined for the project
- IT Infrastructure Monitoring for the project,this includes server monitoring, application monitoring and database monitoring as well.
- Resolve routine customer problem and issues
- Log issues in Incident Management System
- Create/Update Project related documents like User Manual, Troubleshooting Guide, Training material etc.
- Awareness of defined SLAs and respond in accordance
- Awareness of defined organization and customer processes
- VSS Maintenance as per role (Admin/ BackupAdmin/ User)
Job Particulars
About Company
Infozech is a leading provider of game-changing, technology-led solutions with a vision to to be a Leader in applied Analytics. The company combines cloud-based technologies with a managed services approach to deliver unique solutions that address ground-level challenges in telecom operations and energy management.
Infozech has been delivering cost optimization and revenue management solutions to Communication Service Providers in different parts of the world. Infozech’s solutions reach out to over 100 million subscribers across the world through 80+ customers in 25 countries.
Infozech also provides real-time, reliable data capture processes and solutions, and analytics-driven reporting to companies that face the daily challenge of high fuel consumption and energy mismanagement. With the right information in hand, Infozech customers can exercise control on wastage and pilferage of fuel, plug revenue leakage and improve cost savings. Telecom tower companies and real estate management firms are among the early adopters of Infozech’s industry-leading approach to tackle energy mismanagement.
Founded in 1999, Infozech’s mission is 'To provide innovative IT solutions to unlock enterprise value. Create an environment that nurtures talent and growth.' Driven by the core values of Integrity, Customer Delight, Teamwork, and Adaptability, Infozech is firmly on the track of high growth in the coming years.
The company is headquartered in New Delhi, India. Infozech’s customers include leading telecom service providers and telecom infrastructure providers in India, Africa, Bangladesh and Europe.
