IT Software Engineer Jobs in Bangalore,Chennai - Yes concept pvt.ltd.

IT Software Engineer

Yes concept pvt.ltd.

0 to 1 Years

12000 - 15000 Monthly

Expired

Posted: 12 Jul 17

Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007 and any other authorised desktop applications
Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
Customize desktop hardware to meet user specifications and site standards
Performs work in compliance with specified warranty requirements
Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels
Safely package equipment for branches and arrange for the transport of the equipment
Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network
When the restoration is beyond the scope of the computers, laptops, printers and any other authorised peripheral equipment the Desktop Support Administrator will escalate the issue/problem to proper tier 3 support team member
Develop trends by monitoring and analysing incoming calls, problems and support requestsOperation