IT Support Engineer Jobs Opening in Innerx Informatics at Sahibzada Ajit Singh Nagar

Job summary

The IT Support Engineer will be responsible for providing high-quality technical assistance to both our customers and internal staff, as well as ensuring continuity of IT services and resolving any technical issues that may occur.

Key Responsibilities

·         Work continuously on assigned tasks/helpdesk tickets until completion, ensuring stakeholders are satisfied with service levels

·         Administer, monitor and maintain Freshdesk and related software components

·         Talk users through a series of actions to help set up systems or resolve issues

·         Use your technical and analytical expertise to identify, troubleshoot and resolve incidents and problems

·         Provide recommendations and drive the implementation of improvements to operational controls, functions and processes

·         Install and maintain software and applications

·         Ensure the highest level of data security to protect our clients’ information assets

·         Support and be an integral member of the IT team

·         Skills Knowledge and Expertise

·         Ticketing systems

Knowledge of the following is a plus:

·         Ability to communicate in both technical and user-friendly language depending on the client

·         Excellent verbal and written communication skills

·         Excellent problem-solving skills and attention to detail

1. What are the job requirements to apply for this IT Support Engineer job position?
   
   • Ans: A candidate must have a minimum of fresher as an IT Support Engineer


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 14000 and 17000 Monthly. The Salary will depend on the interview. This IT Support Engineer is a Full Time in Sahibzada Ajit Singh Nagar.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This IT Support Engineer is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the IT Support Engineer position?
   
   • Ans: There are immediate 1 job openings for IT Support Engineer in our Organisation.