IT Support Engineer Jobs Opening in NIA IT SOLUTIONS PVT.LTD at Velachery, Bangalore, Chennai

Responsibilities

•   Address user tickets regarding hardware, software and networking
•   Ask targeted questions to diagnose problems
•  Guide users with simple, step-by-step instructions
•  Conduct remote troubleshooting
•  Test alternative pathways until you resolve an issue
•  Customize desktop applications to meet user needs
•  Record technical issues and solutions in logs
•  Direct unresolved issues to the next level of support personnel
•  Follow up with clients to ensure their systems are functional
• Report customer feedback and potential product requests
• Help create technical documentation and manuals 
• Providing technical support on-site or via remote-access systems.
  
• Providing technical support on-site or via remote-access systems.
  
• Repairing hardware malfunctions, software issues, and networking problems.
  

1. What are the job requirements to apply for this IT Support Engineer job position?
   
   • Ans: A candidate must have a minimum of 0 to 1 year experience as an IT Support Engineer


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, BCA, BE/B.Tech, BSc, CS
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 18000 and 30000 Monthly. The Salary will depend on the interview. This IT Support Engineer is a Full Time in Bangalore, Chennai.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This IT Support Engineer is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the IT Support Engineer position?
   
   • Ans: There are immediate 15 job openings for IT Support Engineer in our Organisation.