IT Support Engineers Jobs Opening in Probox Infotech Pvt Ltd at Vasco Da Gama, South Goa

IT Support Engineers

Probox Infotech Pvt Ltd

0 Years

10000 - 13000 Monthly

Expired

Posted: 06 Jan 23

Job Description

Undertake fault diagnosis, ensure basic troubleshooting and effective Break fix of Laptops, PCs and Printers

Escalate calls within given time guidelines.

Knowledge of operating systems, hardware and commonly used software and standard applications.

Install and test desktop products.

Perform backups and restores as well as data transfer on PCs, laptops

Carry out upgrades and conversions including replacement of component parts of laptops e.g. keyboards, monitors, disks, motherboard, etc.

Answering customer inquiries and listen to their problems/asks

Troubleshooting customer reported problems – Remote support and On-site support.

Identifying root causes for the problems and taking corrective and preventive steps.

Installation of OS and software.

Providing training to the customer on software and solutions.

Product demonstration to customers.

Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

Good reasoning and analytical skills

Good listening skills

More information about this IT Support Engineers Job

Please go through the below FAQs to get all answers related to the given IT Support Engineers job

What are the job requirements to apply for this IT Support Engineers job position?
- Ans: A candidate must have a minimum of fresher as an IT Support Engineers

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BBA/BBM, BCA, BE/B.Tech, BSc
What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 13000 Monthly. The Salary will depend on the interview. This IT Support Engineers is a Full Time in Vasco Da Gama, South Goa.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This IT Support Engineers is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the IT Support Engineers position?
- Ans: There are immediate 1 job openings for IT Support Engineers in our Organisation.