IT Support Jobs Opening in Accolite Digital at Hyderabad
Job Description
Designation: IT Support
Selected intern's day-to-day responsibilities include:
1. Diagnose and resolve basic technical issues
2. Be the first point of contact for customers seeking technical assistance over the phone, email, or chat
3. Perform remote troubleshooting through diagnostic techniques and pertinent questions
4. Determine the best solution based on the issue and details provided by customers
5. Walk the customer through the problem-solving process
Requirements:
1. Excellent communication skills (reading, writing, speaking)
2. Open to 24/7 work environment and rotational shifts
3. B.Tech/BCA/B.Sc./M.Tech/MCA/M.Sc degree
4. Good understanding of ITIL (Incident Management)
6. Good understanding of active directory (for ex:- password resets), software troubleshooting, etc.
1. Diagnose and resolve basic technical issues
2. Be the first point of contact for customers seeking technical assistance over the phone, email, or chat
3. Perform remote troubleshooting through diagnostic techniques and pertinent questions
4. Determine the best solution based on the issue and details provided by customers
5. Walk the customer through the problem-solving process
Requirements:
1. Excellent communication skills (reading, writing, speaking)
2. Open to 24/7 work environment and rotational shifts
3. B.Tech/BCA/B.Sc./M.Tech/MCA/M.Sc degree
4. Good understanding of ITIL (Incident Management)
6. Good understanding of active directory (for ex:- password resets), software troubleshooting, etc.
Who can apply
Only those candidates can apply who:
are available for full time (in-office) internship
are from or open to relocate to Hyderabad and neighboring cities
have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Number of openings
4
Certificate: Will be provided at the end of the Internship
More information about this IT Support Job
Please go through the below FAQs to get all answers related to the given IT Support job
- What are the job requirements to apply for this IT Support job position?
- Ans: A candidate must have a minimum of fresher as an IT Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, MSc, Other Course
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This IT Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the IT Support position?
- Ans: There are immediate 4 job openings for IT Support in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1718188
Job Category Tech Support
Locality Address
State Telangana
Country India
About Company
Accolite is an innovative, design-thinking software company that guarantees seamless digital experiences with maximum results. Backed by the best technical minds in the industry and only the best cutting-edge technology, we strive to help our clients overcome their digital challenges and achieve their goals.
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