IT system Admin
Colruyt india pvt ltd
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 05 Dec 18
Job Description
ROLES AND RESPONSIBILITIES :
- With respect to the operational management of desktop/laptop environment (2nd line support):
- You will be on weekly support during business hours (=Ombuds as per Colruyt terminology) on as per the team roaster through the year.
- You will record in details of all your actions using the incident management tool and methodology.
- You will actively take part in the desktop/laptop support operations and report on your tasks/activities.
- You are responsible for the software installation & troubleshooting (Local & Remote environment) of desktops & laptops
- Identify, and apply when necessary, the best practices Good to have fair knowledge in the following areas: Not limited but including:
- Provide level 2 technical support for all Windows based (Win7/Win10) client machines
- Deployment of software using SCCM.
- Troubleshoot various pc/software/application related incidents, perform root cause analysis & provide permanent solutions
- Coordinate with other technical teams for incident resolution
- Create solutions and publish them to the Internal Knowledge base
- Handle service requests pertaining to software installation and new pc/laptop requirement
- Take part in bulk roll outs across organization.
- Create new virtual pc's using vmWare vSphere 6.x.
- Create, Update & manage hardware inventory using in-house developed tools
- Ensure to create/update necessary procedural documentation (Technical/Functional) as and when required
- Knowledge of hardware, networking & patch management
- Knowledge of ITIL framework (Optional)
- A professional and a strong believer in people and organizational values, viz. respect towards individuals, team work, readiness to serve, bearing a cost/benefit mind set (as if you are spending your own money), efficiency with simplicity, open communication while respecting privacy/confidentiality.
- Capability to work in a complex environment with lots of challenges and flexibility to changing environments.
- Good communication skills (send/receive, verbal/non-verbal/written, timings, anticipating impacts, …) in English.
- A self-driven individual who can think ahead takes proactive approach, quick learner and having a strong sense of ownership.
- Be social and build easily professional relationships with people of all levels
- Customer friendly yet be assertive (e.g. critical in non-standard requests)
- Proficient in creating and maintaining data in Microsoft Word and Excel
Job Particulars
Role hr admin
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id522306
Job Category MBA , Diploma , Recruitment , Analyst / Analytics , Logistics / Transportation
Locality Address
State Telangana
Country India
About Company
The Corporate IT of Colruyt Group, the Business Process and Systems (BP&S) encompass the global Infrastructure and Operations group (I&O). The Infrastructure and Operations group in Hyderabad is an extended team of its global counterpart. The team here provides operational, project and monitoring support across diverse technology areas. A motivated team of thorough-bred professionals engaged in a global collaboration and enabling BP&S realize its ambitions!!
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