Jewellery Salesman / Jewellery Sales Executive Jobs Opening in Rajlaxmi gold and diamond at A S Rao Nagar, Hyderabad
Jewellery Salesman / Jewellery Sales Executive
Job Description
Job Overview
A Jewellery Salesman / Jewellery Sales Executive is responsible for assisting customers, promoting jewellery products, achieving sales targets, and ensuring excellent customer service in a retail jewellery showroom or store. The role demands good communication skills, product knowledge, persuasive selling abilities, and an eye for design and aesthetics.
The Jewellery Salesman / Jewellery Sales Executive acts as a bridge between the jewellery brand and the customer, guiding them in selecting jewellery based on their preferences, budget, and occasion, while maintaining professionalism, trust, and transparency.
Key Responsibilities
1. Customer Assistance & Sales
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Greet customers in a warm, polite, and professional manner.
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Understand customer needs, preferences, and budgets to suggest suitable jewellery pieces.
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Provide detailed information about products, including metal purity, weight, price, certifications, designs, and offers.
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Assist customers in trying, selecting, and finalizing jewellery purchases.
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Upsell and cross-sell jewellery items, promoting premium collections and latest designs.
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Achieve individual and team monthly and annual sales targets.
2. Product Knowledge & Presentation
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Maintain up-to-date knowledge of gold, diamond, platinum, silver, and gemstone jewellery.
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Understand product specifications such as carat, hallmark certification, gemstone properties, and design trends.
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Display jewellery attractively in showcases and ensure proper tagging, pricing, and arrangement.
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Educate customers on jewellery care, maintenance, and warranty policies.
3. Customer Relationship Management
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Build and maintain strong relationships with repeat customers and potential buyers.
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Maintain a database of clients for follow-ups, promotional calls, and loyalty programs.
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Handle customer complaints and concerns politely and professionally, resolving issues to ensure satisfaction.
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Provide excellent after-sales service to build long-term trust and customer loyalty.
4. Store Operations & Inventory Management
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Assist in managing stock, inventory, and product availability.
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Conduct daily stock counts and report mismatches or discrepancies.
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Ensure proper handling, security, and safety of jewellery items.
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Coordinate with the inventory and finance teams for billing, stock audits, and product transfers.
5. Billing & Documentation
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Handle billing and payment processes accurately and responsibly.
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Maintain records of sales, invoices, and customer details in the billing system or POS software.
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Ensure proper documentation of jewellery certifications, warranty cards, and receipts.
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Stay updated on offers, discounts, and loyalty programs to provide correct information to customers.
6. Marketing & Promotional Activities
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Actively participate in in-store events, jewellery exhibitions, and promotional campaigns.
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Suggest marketing strategies to increase footfall and sales.
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Distribute brochures, catalogues, and promotional material to potential clients.
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Promote special collections, seasonal discounts, and festive offers to attract new customers.
Required Skills
Technical Skills
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Knowledge of jewellery types, purity standards, gemstones, hallmarking, and certifications.
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Familiarity with billing software, POS systems, and stock management tools.
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Basic understanding of pricing, discounts, and gold/diamond rate fluctuations.
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Awareness of current jewellery trends and market demands.
Soft Skills
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Excellent communication and interpersonal skills.
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Strong sales, persuasion, and negotiation abilities.
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Professional appearance, grooming, and positive body language.
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Patience and customer-friendly attitude.
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Active listening and problem-solving capabilities.
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Team player with a collaborative work approach.
Educational Qualifications
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Minimum Qualification: 10th / 12th Pass (Higher Secondary).
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Preferred Qualification: Graduation in Business, Marketing, Jewellery Design, or a related field.
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Additional Certifications (Optional but Advantageous):
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Certification in Jewellery Sales & Marketing
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Training in Gemology or Jewellery Designing
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More information about this Jewellery Salesman / Jewellery Sales Executive Job
Please go through the below FAQs to get all answers related to the given Jewellery Salesman / Jewellery Sales Executive job
- What are the job requirements to apply for this Jewellery Salesman / Jewellery Sales Executive job position?
- Ans: A candidate must have a minimum of 3+ year experience as an Jewellery Salesman / Jewellery Sales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Jewellery Salesman / Jewellery Sales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Jewellery Salesman / Jewellery Sales Executive position?
- Ans: There are immediate 1 job openings for Jewellery Salesman / Jewellery Sales Executive in our Organisation.
