Job Description
Atlassian Tools – Jira, Confluence, Bitbucket
Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence/BitBucket build and configure
Provide application support for JIRA and Confluence to IT the rest of the business
Understanding of JIRA APIs and webhooks
Support JIRA and Confluence users
Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation and configuration of the plug-ins
Utilizes design skills to define JIRA workflows and the related screen schemes for complex and high impact projects
Implement custom xml based JIRA gadgets
Support and configure JIRA plugins as required
Generate documentation on workflows and processes implemented in JIRA to support runbooks
Create JIRA projects, queries and reports as required
