Job Opening For " Technical Support Specialist" @ Globaldata- Hyd Jobs in Hyderabad - GlobalData

Technical Support Specialist
Any Graduate
3+ yrs
550000 - 650000 Yearly
Last Date 30 Jun 2020
This Job is Expired

GlobalData - Job Details

Date of posting: 15 Jun 20

Urgent job opening for 'Technical Support Specialist' position @ GlobalData-Hyderabad.
Job Description:-

  • Minimum 4 - 6 years' experience with strong communication skill.
  • Candidate must have exp. In overseas client facing support for at least two years, US/UK/APAC support preferred.
  • Telephonic L1/L2 support, LAN & WAN troubleshooting, software & driver installation, Network printer installation, backup & recovery, VPN configuration & troubleshooting.
  • Resolving start up and login problems, Desktop performance and optimization, resolving browser and internet connection, Wi-Fi issues, troubleshooting DNS & DHCP issues, Shared & NTFS Permissions management.
  • Configuration and troubleshooting outlook, managing and troubleshooting email and security related issues, phishing, spam, whaling, malware, etc.
  • Manage and troubleshoot windows server and client operating systems and related software applications.
  • Software & Hardware installation, maintenance, up gradation and troubleshooting of Windows 10/7, windows server 2012/19, MS SQL Server 2012/17, Visual Studio 2017/19.
  • Manage, monitor and troubleshoot Microsoft Windows 2012/2019 servers in domain environment.
  • Knowledge and understanding of ADS, GPO, DNS, DHCP, SSCM, Networking concept and system security issues is must.
  • Understanding of TCP/IP protocol, IP addressing, networking & VLAN concept and cabling, troubleshooting IP/cloud telephony.
  • Excellent troubleshooting skill with ability to support and troubleshoot elevated queries independently.
  • Knowledge of SCCM, Intune, Office 365 stack and security is desirable
  • Hands on experience in AV and related end point product, Knowledge of EDR, Cylance, Cybereason, exposure to DLP and data security desirable.
  • Good communication skills with ability to communicate effectively technical and non - technical issues with colleagues at all levels within and outside organization.
  • Experience in writing knowledge base (KB) article for basic troubleshooting
  • Familiarity & working knowledge of excel and business analytics capability.

Desired Candidate Profile

  • Candidates working with overseas telephonic and remote L2/L2 support with ability to work with minimum supervision.
  • Excellent troubleshooting skill and ability to manage technical queries independently.
  • Diagnose and troubleshoot software, hardware and networking issues remotely, proficient in remote management and help desk support, email and security related issues.
  • Responsible for routine LAN & WAN administration, maintenance, troubleshooting identifying risks and issues.
  • Knowledge of EDR, AV and security issues, patch management.
  • Monitor network services, check logs and audit management.
  • Responsible for monitoring performance and conformance to standards, work ethics, company policies and professional conduct.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (3+ yrs)

About GlobalData

This Job is Expired
Any Graduate, Other Course
Technical Analyst
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...

People who view this job also look for jobs with following keywords

Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.

Need a Institute/Coaching Class?

IT Courses / Govt Exam Preparation

Higher Studies / Studies Abroad

Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

GlobalData recruiting Technical Support Specialist Experienced(3+ yrs) candidates candidates nearby Hyderabad.GlobalData vacancies for Technical Support Specialist is recruited through Written-test, Face to Face Interview etc.
GlobalData Company recruits a lot of Experienced(3+ yrs) candidates candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad can apply for Technical Support Specialist position in GlobalData. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the GlobalData recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of GlobalData and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of GlobalData and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in GlobalData and near your city and get a secured career.