Jr Executive IT Job in For a client of TeamLease Services Ltd at Pune

Providing 1st Level support to local Client/Infrastructure

• Participates in the Enterprise Service Desk Queue Process

• Address user tickets regarding hardware, software and networking

• First level analysis of all the tickets before transferring to next level

• Executes the deployment process and desktop image components

• Setup computer systems for new users and instruct on access to

company systems including, email, desktop applications and

accounting systems.

• Knowledge in installation, maintenance, administration of LAN

infrastructures, such like TCP/IP networking.

• VPN related issues troubleshooting.