Jr. System Engineer Jobs in Bangalore - Campus Management International
Job Description
Job Role 1 -
Eligibility:
- Bachelor's degree or higher in CS, or IT with related experience.
- 0 to 6 months of experience in software industry.
Shifts:
- Candidate must be ready to work in rotational shifts
Key Responsibilities:
- Use SQL for creating queries and troubleshooting stored procedures.
- Utilize SQL profiler to identify root cause.
- Escalate cases when needed to Development and/or Level II or Level III Analysts for a resolution.
- Document issues and their resolutions for future issues of the same nature.
- If escalated to the Senior Analyst level, the Support Analyst I follow up on the issue for resolution and documentation.
- A thorough knowledge of business practices in order to understand how the process of Higher Education industry workflow in student life cycle management.
- Responsible for communicating to customers in non-technical and polite terms, how reports or data are being managed.
- Work as a team with resources across different locations.
- Work across disciplines and departments to solve complex problems.
- Successfully lead remote online sessions for troubleshooting customer issues.
Technical Skills Required:
- Knowledge on Microsoft SQL Server and be able to write SQL queries as well as troubleshooting database issues.
- Knowledge of Windows technologies.
- Knowledge of database programming using Microsoft SQL Server.
Perks:
- Shift allowance + Cab facilities
Job Role 2 -
Eligibility: BA, B.Com, B.Sc., BCA, Any graduate
Skills:
- Provide prompt and accurate feedback to customers
- Good understanding of computer systems, mobile devices and other tech products
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
Perks:
- Shift allowance + Cab facilities
Only Female Candidates
Timings - US Shift (6 PM to 3 AM)
Salary - 2.5 - 3.96 LPA
Job Particulars
Role others
Education B.Com, BA, BBA/BBM, BCA, BE/B.Tech(Information Science/Technology (IS/IT)), BEd, BSc, MCA, ME/M.Tech(Information Science/Technology), Any Graduate
Who can apply Freshers
Hiring Process Written-test, Telephonic Interview
Employment TypeFull Time
Job Id951381
Job Category BSc/BCA/BBM
Locality Address
State Karnataka
Country India
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