Junior Analyst / Analyst Jobs in Pune - EClerx Service Ltd
Job Description
Job: CHAT process
Job Description:
- Reading Operator comments
- Checking service status of account in diagnostic tools
- Understanding of web technologies and cable setup
- Troubleshooting of technical issues related to modems & Routers
- Effective communication and close looping with client in case of observation
- Updating status in internal as well as client tools
- Basic Knowledge of Hardware (Modems , Routers and Troubleshooting)
Essential Skill Set Required
- Ability to quickly and efficiently assimilate process knowledge
- Must be reliable in terms of attendance and timing
- Exhibit patience and ability to explain/help team members
- Good team player with analytical skills and high energy levels
- Excellent communication and interpersonal skills
- Professional in conduct/behavior, appearance, and communication
Designation: Junior Analyst and Analyst
Junior Analyst :
Salary : Rs 13,440 Gross
NSA: Rs 3000
Free transport Facility
Night Shift : 10 pm to 7 am
Analyst:
- Salary : Rs 15,100 Gross
- NSA: Rs 3600
- Transport :Rs 1400
- Night Shift : 10 pm to 7 am
- Any Graduate / Undergraduate with min 6 months of experience
- Excellent communications skills
- Flexible to work in Night Shifts
Documents Required to Carry for Interview
- Copy of your Resume
- All Documents
Note: Transport free up to 1 Year in Night shift for Junior Analyst
Job Particulars
Role others
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id405377
Job Category MBA , BSc/BCA/BBM , Others
Locality Address
State Maharashtra
Country India
About Company
- eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the worlds leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of Indias leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,000 people across its global sites in the US, UK, Italy, Germany, and Singapore, along with its delivery centres in India and Thailand. For more information,
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