Junior Analyst Jobs in Bangalore - Razorpay

Junior Analyst
Any Graduate
Junior Analyst Jobs in Bangalore - Razorpay
Last Date 27 Jun 2021
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Razorpay - Job Details

Date of posting: 28 Apr 21
  • Any Graduate from 2020 Batch
Job Description :
  • Resolve customer tickets over Freshdesk, call, live chat, and social media
  • Quick turnaround time to answer customer queries and maintain the right categorization of  tickets
  • Identify and assess customers' needs to achieve customer satisfaction and deliver quality responses
  • Follow communication procedures and guidelines
  • Go the extra mile to engage customers and keep them happy
  • Collect and pass feedback to the respective stakeholders bring in impactful solutions
  • You will be able to interact with some of the largest new age businesses in the country including E-commerce, Travel, that we support.
Who we think will be a great fit?
  • You have a passion to get things done and you are process oriented. You like to work in collaboration in a team but are independent enough to take quick decisions on your own. You are always the first one to adopt changes and explore new tools. You like to learn new things and want to work with smart people and have fun building something great. If this sounds like you, you will fit right in at Razorpay.
You also meet some of the following requirements - 
  • Knowledge about a customer support app or CRM , such as Freshdesk
  • Interpersonal skills - Friendly and pleasant demeanor over phone and email
  • Communication skills - Exceptional verbal and written communication
  • Listening skills - Understand, anticipate and resolve customer inquiries and issues in a friendly, helpful manner
  • Attention to detail and accuracy - Excellent organizational skills and multitasking skills
  • Customer service orientation - Passionate about customers. Cares as much about the customer as the organization. Strong affinity for people and the ability to get along with everyone
  • Takes initiatives - Quickly and thoroughly solve customer problems when deliveries, transaction or experience do not go 100% as planned.
  • Flexible to work in shifts and on weekends.
Salary: INR 20,000/- Per month
Work Location: Bangalore

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Others
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Razorpay

Razorpay is the only payments solution in India which allows businesses to accept, process and disburse payments with its product suite. It gives you access to all payment modes including credit card, debit card, netbanking, UPI and popular wallets including JioMoney, Mobikwik, Airtel Money, FreeCharge, Ola Money and PayZapp.Manage Your marketplace, automate NEFT/RTGS/IMPS bank transfers, collect recurring payments, share invoices with customers - all from a single platform. Fast forward your business with Razorpay.For a long time, we have felt that enabling frictionless transactions is a major problem and nobody seems to be doing it right. We decided to tackle it ourselves. Founded by IIT Roorkee alumni, Razorpay aims to revolutionize online payments by providing clean, developer-friendly APIs and hassle-free integration. We offer a fast, affordable and secure way for merchants, schools, ecommerce and other companies to accept payments online.
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This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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Razorpay recruiting Junior Analyst candidates nearby Bangalore.Razorpay vacancies for Junior Analyst is recruited through Written-test, Face to Face Interview etc.
Razorpay Company recruits a lot of candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in Others job field. The candidates nearby Bangalore can apply for Junior Analyst position in Razorpay. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Razorpay recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Razorpay and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Razorpay and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Razorpay and near your city and get a secured career.