Junior Associate Support Analyst Jobs in Bangalore - Campus Management International
Job Description
Eligibility:
- Bachelor's degree or higher in CS, or related field with related experience.
- 0 to 6 months of experience in software industry.
Shifts:
- Candidate must be ready to work in rotational shifts
Key Responsibilities:
- Provide Level I application support of CampusNexus Student Software.
- Use SQL for creating queries and troubleshooting stored procedures.
- Utilize SQL profiler to identify root cause.
- Escalate cases when needed to Development and/or Level II or Level III Analysts for a resolution.
- Document issues and their resolutions for future issues of the same nature.
- If escalated to the Senior Analyst level, the Support Analyst I follow up on the issue for resolution and documentation.
- A thorough knowledge of business practices in order to understand how the process of Higher Education industry workflow in student life cycle management.
- Responsible for communicating to customers in non-technical and polite terms, how reports or data are being managed.
- Work as a team with resources across different locations.
- Work across disciplines and departments to solve complex problems.
- Successfully lead remote online sessions for troubleshooting customer issues.
Technical Skills Required:
- Knowledge on Microsoft SQL Server and be able to write Sql queries as well as troubleshooting database issues.
- Knowledge of Windows technologies.
- Knowledge of database programming using Microsoft SQL Server.
Perks:
- On-site opportunities
- Interaction with US customers
- Shift allowance + Cab facilities
Gender Preference: Male Candidates Only
Salary: 3.5 LPA
Location: Bangalore
Job Particulars
Role it software engineer
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id634789
Job Category IT/Software , BSc/BCA/BBM
Locality Address
State Karnataka
Country India
About Company
Campus Management is a leading provider of software, strategies and services which enable
institutions of higher education to offer dynamic models of engagement
and delivery. Over the past 27 years, Campus Management has supported
higher education, both proprietary and traditional institutions, as well
as foundations and other organizations through its cutting-edge student
information system; constituent relationship management (CRM) software;
and finance, human resources and payroll solutions.
Campus
Management’s CampusNexus suite is specifically designed to provide
institutions the flexibility they need to compete in the ever-changing
higher education landscape. CampusNexus supports changes in education
delivery, recruitment, financial aid, student accounts, finance, human
resources, payroll, inventory management, procurement handling and
compliance management. Today, more than 2,000 campuses in 18 countries
utilize Campus Management to unite campuses and workflows, improve
student outcomes and achieve goals.
Jobs By Location
Bangalore
Pune
Gurgaon
Hyderabad
Noida
Mumbai
Delhi
Chennai
Ahmedabad
Kolkata
Others also searched for
Job & career videos Subscribe