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Junior Online Reputation Management (ORM) Executive Jobs Opening in Adaired Digital Media Pvt Ltd at Sas Nagar, Mohali

Junior Online Reputation Management ORM Executive
Adaired Digital Media Pvt Ltd
Mohali(Sas Nagar)
Any Graduate
0 to 1 Years
Not disclosed
Adaired Digital Media Pvt Ltd
Last Date 28 Jun 2022
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Adaired Digital Media Pvt Ltd - Job Details

Date of posting: 29 Apr 22

Junior Online Reputation Management (ORM) Executive is responsible to monitor, connect, converse, engage and enhance brand s online reputation. Be a representative of Adaired Digital Media Pvt Ltd, aids its clients by acting as a central point of contact for leveraging brand s online reputation; to support various objectives for reputation, branding and audience engagement.

ROLES & RESPONSIBILITIES:

·         Actively monitor and review user comments, suggestions, feedback and complaints across social handles and platforms manually and using the related tools wherever possible

·         Connect, converse and engage with the target audience on digital platforms across, on behalf of the brand thereby attending response management.

·         Promptly respond to negative comments, feedbacks, redressing complaints within clients specified turn-around time thus making the user journey with the brand worthwhile.

·         Create brand awareness by primary means of addressing user queries and maintaining the brand reputation by changing the perception of people online.

·         Acknowledging compliments showcasing the same on brand social media pages.

·         Effectively identifying and utilizing social listening tools for response management.

·         Sharing the brand comments on real-time basis with the respective brand associates/managers.

·         Categorize data, prepare and share reports depicting an overview of the brands performance, feedback reports consisting of the existing/current pinpoints of the brand along with suggestions to address and eliminate those pinpoints successfully.

·         Assist the brand to effectively position itself, eliminate weak-links, leverage strength-points and tap the target audience by collecting, collating and sharing insights through analysis of incoming audience’s comments, conversations, complaints and feedbacks about the brand.

·         Giving a way forward strategy and providing a new direction to the brand for making the consumer experience better

·         Benchmarking our brand against competition on the same metrics

·         Maintain and circulate daily, weekly and monthly ORM reports to internal departments for their information and further action

 

QUALIFICATIONS REQUISITE

  •  Any Graduate
  •  Certification in Digital Media / SEO / SEM / Ecommerce will be added honours
  • Basics of Computer

 

 

Job Summary

Job Type : Full Time
Job Category : Sales and Marketing
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 1 Years )
State : Punjab
Country : India

About Adaired Digital Media Pvt Ltd

 Adaired Digital Media is a trusted digital marketing company based in Mohali. We take pride in providing our clients with top notch services all under one roof. Our mainly services consist of Web Design and markup, digital marketing and web development. The industries we serve include locksmith, plumbing, garage door, movers and more.

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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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