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Key Account Associate Jobs Opening in Posist Technologies at Kirti Nagar, Delhi

Key Account Associate

Posist Technologies
experience-icon 0 Years
salary-icon Not disclosed
location-icon Delhi(Kirti Nagar )
Expired

Posted: 25 Apr 22

Job Description

Key Account Associate
As a Key Account Associate, you will be part of a young & dynamic team that is changing the way restaurants operate. 
Responsibilities: 
● Build relationships with senior stakeholders and manage account planning. 
● Identify and prioritize accounts based on outstanding issues, growth opportunities, strategic value, and renewal timeframe 
● Advise clients on the most effective ways to use the Posist Products. 
● Ensure high customer satisfaction scores(NPS), manage customer health status, and adherence to tickets SLAs.
● Through collaboration with Product/Tech teams, provide consulting services for a specific set of customers and maximize their ROI. Increase renewal rates and reduce churn. 
● Identify and build up-selling and cross-selling opportunities within your existing accounts and, taking QBR on a quarterly basis and EBR on an annual basis. 
● Work collaboratively with various internal teams/individuals for the best interest of the customer (engineering, sales, etc.)
Skills Required: 
● Good verbal and written communication skills. 
● Good analytics and reporting skills. 
● Good negotiations and retention skills. 
● Ability to multitask, and work in a fast-paced environment. 
● Have high-level attention to detail. 
● Ability to work independently and to partner with others to promote an environment of teamwork

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Category Tech Support

About Company

Posist Technologies
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