Key Account Associate Jobs Opening in Posist Technologies at Kirti Nagar, Delhi
Job Description
Key Account Associate
As a Key Account Associate, you will be part of a young & dynamic team that is changing the
way restaurants operate. Responsibilities:
● Build relationships with senior stakeholders and manage account planning.
● Identify and prioritize accounts based on outstanding issues, growth opportunities, strategic
value, and renewal timeframe
● Advise clients on the most effective ways to use the Posist Products.
● Ensure high customer satisfaction scores(NPS), manage customer health status, and
adherence to tickets SLAs.
● Through collaboration with Product/Tech teams, provide consulting services for a specific
set of customers and maximize their ROI. Increase renewal rates and reduce churn.
● Identify and build up-selling and cross-selling opportunities within your existing accounts
and, taking QBR on a quarterly basis and EBR on an annual basis.
● Work collaboratively with various internal teams/individuals for the best interest of the
customer (engineering, sales, etc.)
Skills Required:
Skills Required:
● Good verbal and written communication skills.
● Good analytics and reporting skills.
● Good negotiations and retention skills.
● Ability to multitask, and work in a fast-paced environment.
● Have high-level attention to detail.
● Ability to work independently and to partner with others to promote an environment of
teamwork
Job Particulars
Education B.Com, MA, BBA/BBM, MBA/PGDM, PG Diploma
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1468569
Job Category Tech Support
Locality Address Kirti Nagar
State Delhi
Country India
About Company
Posist Technologies
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