Knowledge Process Executive Jobs in Hyderabad - Free lancer

Knowledge Process Executive
Free lancer
Expired
Posted: 11 Apr 21
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Experienced (0.6 to 1 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1178840
Job Category MBA , Diploma , Tech Support
Locality Address Panjagutta
State Telangana
Country India
About Company
Free lancer
Jobs By Location
Hyderabad
Delhi
Pune
Bangalore
Ahmedabad
Chennai
Noida
Mumbai
Gurgaon
Kolkata
Others also searched for
Active Jobs By Type
View all
View less...
Active Jobs By Category
View all
View less