L1 Desktop support Engineer Job in Netcomm IT Solutions Pvt Ltd at Baner, Pune, Barmer

L1 Desktop support Engineer

Netcomm IT Solutions Pvt Ltd

0 to 1 Years

10000 - 18000 Monthly

Expired

Posted: 27 Feb 20

Job Description

User tickets regarding hardware, software and networking

Walk customers through installing applications and computer peripherals

Ask targeted questions to diagnose problems

Guide users with simple, step-by-step instructions

Conduct remote troubleshooting

Test alternative pathways until you resolve an issue

Customize desktop applications to meet user needs

Record technical issues and solutions in logs

Direct unresolved issues to the next level of support personnel

Follow up with clients to ensure their systems are functional

Report customer feedback and potential product requests

Help create technical documentation and manuals

Job Particulars

Role engineer core non it

Education BE/B.Tech, BSc

Who can apply Freshers and Experienced (0 to 1 Years )

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id874066

Job Category Core Technical , BSc/BCA/BBM

Locality Address Baner

State Maharashtra, Rajasthan

Country India

About Company

Set in Jun 1998, we have consciously sought to built long term relationships with our clients. This policy has stood us in good stead, as our repeat order book will testify. Being a service company essentially, we have a very good relationship with our suppliers and clients. We are proud to be able to fully satisfy the requirements of our clients and represent some of our suppliers on exclusive basis in AP State.

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