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L1 Desktop support Engineer Jobs in Barmer - Netcomm IT Solutions Pvt Ltd

L1 Desktop support Engineer

Netcomm IT Solutions Pvt Ltd
experience-icon 0 to 1 Years
salary-icon 10000 - 18000 Monthly
qualification-icon BE/B.Tech, BSc
location-icon Pune, Barmer
Expired
Posted: 27 Feb 20
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About Company
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Job Description

  • User tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

    • Job Particulars

    Role engineer core non it
    Education BE/B.Tech, BSc
    Who can apply Freshers and Experienced (0 to 1 Years )
    Hiring Process Face to Face Interview, Telephonic Interview
    Employment TypeFull Time
    Job Id874066
    Job Category Core Technical , BSc/BCA/BBM
    Locality Address Baner
    State Maharashtra, Rajasthan
    Country India

    About Company

    Set in Jun 1998, we have consciously sought to built long term relationships with our clients. This policy has stood us in good stead, as our repeat order book will testify. Being a service company essentially, we have a very good relationship with our suppliers and clients. We are proud to be able to fully satisfy the requirements of our clients and represent some of our suppliers on exclusive basis in AP State.
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