Job Description
Designaiton: L1 Support Engineer
Key Responsibilities:
Preferred Experience (Minimum & Maximum): 0-2 Yrs
Key skills required for the role:
Key Responsibilities:
- Interact with end-users to provide and process information in response to inquiries, concerns, and requests about products and services.
- Gather information and determine the issue by evaluating and analyzing the Cause for the issue.
- Tracks each issue to closure and monitors / collates the type of issues occurring frequently.
- Works with the relevant team to resolve or automate frequent concerns.
Preferred Experience (Minimum & Maximum): 0-2 Yrs
Key skills required for the role:
- Excellent interpersonal and communication skills, both (written and verbal communication).
- Should be fluent in English, Hindi, and 2 South Indian languages.
- Decent SQL skills.
Job Particulars
Role it software engineer
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1458928
Job Category IT/Software
Locality Address Old Airport Road
State Karnataka
Country India
About Company
Redbus
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