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L1 Support Engineer Jobs in Bangalore - Redbus

L1 Support Engineer

Redbus
experience-icon 0 to 2 Years
salary-icon Not disclosed
qualification-icon BCA, BSc(Computer Science), MCA, MSc(Computer Science)
Expired

Posted: 29 Mar 22

Job Description

Designaiton: L1 Support Engineer

Key Responsibilities:

  • Interact with end-users to provide and process information in response to inquiries, concerns, and requests about products and services.
  • Gather information and determine the issue by evaluating and analyzing the Cause for the issue.
  • Tracks each issue to closure and monitors / collates the type of issues occurring frequently.
  • Works with the relevant team to resolve or automate frequent concerns.
Educational Qualification: Any Graduate BCA, B.Sc., MCA, M.Sc.

Preferred Experience (Minimum & Maximum): 
0-2 Yrs

Key skills required for the role:

  • Excellent interpersonal and communication skills, both (written and verbal communication).
  • Should be fluent in English, Hindi, and 2 South Indian languages.
  • Decent SQL skills.

Job Particulars

Education BCA, BSc(Computer Science), MCA, MSc(Computer Science)
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1458928
Job Category IT/Software
Locality Address Old Airport Road
Country India

About Company

Redbus
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