L1 Support Engineer Jobs in Bangalore - Trigent Software
Job Description
L1 Support | ||
1 | Organization Name | Trigent |
2 | Industry Type (e.g. – Retail / Hotel / BPO / Logistic) | IT Services |
3 | No of Positions / Vacancies | 20 |
4 | Location of the Job | Bangalore |
5 | Nature of the Job ( Sales / Back end support / Inbound / Outbound / Customer Service ) | Inbound |
6 | JD and KRA for the candidates | . Fundamental Technical knowledge on system trouble shooting, few prominent knowledge areas are:- · Microsoft Office · Network Connectivity · Printers and print Services · E-Mail and Internet mail 2. Excellent communication skills, with neutral accent. (Voice based Support) 3. Excellent written communication skills with email etiquette. |
7 | OJT Period ( Training Period / Nesting period ) | NA |
8 | Stipend Amount During Training | Salary from day 1 |
9 | Working hours ( shift timings ) | Rotational |
10 | Contact Person Name | Rhoni |
11 | Salary CTC | 2.22 lpa |
12 | Salary In Hand | NA |
13 | Incentive ( Yes / No ) if yes How much | YES - Shift Allowance if on shifts |
14 | Confirmation Period | NA |
15 | PF / ESI Deductions ( Yes / No ) | Yes |
16 | Dress code ( Who will provide dress or any deduction for dress code ) | NA |
17 | Boarding / lodging / Meal facility (YES / NO) | No |
18 | Mandatory Requisites ( Bike, Driving License) | NA |
19 | Minimum Qualification | BE/BTECH |
20 | When Offer letter (With CTC mentioned) will be given | Before DOJ |
21 | What is the mode of Salary (A/c transfer or Cash) | Account Transfer |
22 | Expected date of Salary transfer in Bank Account | 5th |
23 | Expected date of Salary Slip generated and handed over to candidates | A day after salary release |
Job Particulars
About Company
About Trigent Software Ltd..
Trigent is an early pioneer in IT outsourcing and the offshore software development business. For nearly 20 years we have helped hundreds of customers balance their cost-performance parameters for IT projects via sustainable, long term relationships with Trigent. Our hybrid engagement model is designed to leverage the best of US and India so that our customers are the ultimate beneficiaries. Our track record speaks of our success;having developed more than 100 products many of which are deployed in record time in both large and small companies. We work with the same care and diligence to make each of our engagement a success, one at a time, small or large.