L1 Support Engineer Jobs Opening in Client of Freshersworld at Chennai
.jpg){kind=logo}
Job Description
L1 Support Engineer
- Provide support to internal / external customers while adhering to the set SLA parameters.
- Facilitate calls with customers to explain/resolve/address the issues raised to technical support team
- Perform initial troubleshooting, do analysis, test service flows to resolve customerâs concerns
- Collaborate / coordinate with backend teams in identifying / resolving customerissues.
- Capture and document all queries / concerns via the ticketing tool / email/ calls.
- Responding to customers via various communication channels and to provide timely revert / updates / notifications.
- Share periodic updates and feedbacks on regular basis.
- Maintain regular tracker(s) and publish reports to all stakeholders.
- Ensure 100% adherence to teamâs and organizational processes.
- Time Management
- Ticket management
- Customer response and engagement
- Cross-functional communication and coordination
Job Particulars
Role engineer core non it
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2782377
Job Category Core Technical , BSc/BCA/BBM
Locality Address
State
Country India
About Company
Client of Freshersworld
Similar Jobs
Mechanical Engineer jobs in Client of Freshersworld at Chennai
Client of Freshersworld
Chennai 
Freshers 
Salary not disclosed 
BE/B.Tech(Mechanical Engineering)
Posted: 5 days ago
Apply Now
Machine Learning Engineer jobs in Machine Learning Plus at Delhi, Bangalore, Chennai
Machine Learning Plus
Delhi, Bangalore, Chennai
3+ Years
Salary not disclosed
BE/B.Tech
Posted: 6 days ago
Apply Now
Mechanical Engineer jobs in Client of Freshersworld at Chennai
Client of Freshersworld
Chennai
Freshers
Salary not disclosed
BE/B.Tech(Mechanical Engineering)
Posted: 8 days ago
Apply Now
Mechanical Engineer jobs in Client of teamlease private limited at Chennai
Client of teamlease private limited
Chennai
Freshers
Salary not disclosed
BE/B.Tech
Posted: 10 days ago
Apply Now
Mechanical Engineer jobs in A Client of Freshersworld at Chennai
A Client of Freshersworld
Chennai
Freshers
Salary not disclosed
BE/B.Tech(Mechanical Engineering)
Posted: 17 days ago
Apply Now
Mechanical Engineer jobs in Freshersworld at Chennai
Freshersworld
Chennai
Freshers
Salary not disclosed
BE/B.Tech
Posted: 24 days ago
Apply Now
Mechanical Engineer jobs in Freshersworld at Chennai, Coimbatore, Cuddalore, Erode, Hosur, Madurai, Nagercoil, Ooty, Salem, Thanjavur, Tirunelveli, Tiruchirapalli, Tuticorin, Vellore, Tiruvottiyur, Ambattur, Avadi, Krishnagiri, Tiruchirappalli, Sivakasi, Tiruppur, Dharmapuri, Dindigul, Karur, Virudhunagar, Krishnagiri, Nagapattinam, Namakkal, Perambalur, Pudukkottai, Ramanathapuram, Sivaganga, Thiruvarur, Villupuram
Freshersworld
Chennai, Coimbatore, Cuddalore, Erode, Hosur, Madurai, Nagercoil, Ooty, Salem, Thanjavur, Tirunelveli, Tiruchirapalli, Tuticorin, Vellore, Tiruvottiyur, Ambattur, Avadi, Krishnagiri, Tiruchirappalli, Sivakasi, Tiruppur, Dharmapuri, Dindigul, Karur, Virudhunagar, Krishnagiri, Nagapattinam, Namakkal, Perambalur, Pudukkottai, Ramanathapuram, Sivaganga, Thiruvarur, Villupuram
Freshers
Salary not disclosed
BE/B.Tech
Posted: 25 days ago
Apply Now
Mechanical Engineer jobs in Client of Freshersworld at Chennai
Client of Freshersworld
Chennai
Freshers
Salary not disclosed
BE/B.Tech(Mechanical Engineering)
Posted: 28 days ago
Apply Now
Mechanical Engineer jobs in Freshersworld at Chennai
Freshersworld
Chennai
Freshers
Salary not disclosed
BE/B.Tech
Posted: 29 days ago
Apply Now
Mechanical Engineer jobs in Freshersworld at Chennai
Freshersworld
Chennai
Freshers
Salary not disclosed
BE/B.Tech
Posted: 1 months ago
Apply Now
Mechanical Engineer jobs in Freshersworldcom at Chennai
Freshersworldcom
Chennai
Freshers
Salary not disclosed
BE/B.Tech(Mechanical Engineering)
Posted: 1 months ago
Apply Now
Assembly design engineer jobs in TVS Training And Services at Chennai
TVS Training And Services
Chennai
0 to 1 Years
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, 10th Pass (SSC), 12th Pass (HSE), BVSc and AH, Other Graduate
Posted: 1 months ago
Apply Now
Electrical Engineer jobs in A Client of Freshersworld at Chennai
A Client of Freshersworld
Chennai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
System Engineer jobs in A Client of Freshersworld at Chennai
A Client of Freshersworld
Chennai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Automation Engineer jobs in A Client of Freshersworld at Chennai
A Client of Freshersworld
Chennai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Principal Design Engineer jobs in Client of Freshersworld at Chennai
Client of Freshersworld
Chennai
Freshers
Salary not disclosed
BE/B.Tech
Posted: 1 months ago
Apply Now
Electrical Maintenance Engineer jobs in A client of Freshersworld at Chennai
A client of Freshersworld
Chennai
Freshers
Salary not disclosed
BE/B.Tech
Posted: 1 months ago
Apply Now
Software Test Engineer jobs in A Client of Freshersworld at Chennai
A Client of Freshersworld
Chennai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Production Engineer jobs in A Client of Freshersworld at Chennai
A Client of Freshersworld
Chennai
Freshers
Salary not disclosed
BE/B.Tech
Posted: 1 months ago
Apply Now
System Development Engineer jobs in A Client of Freshersworld at Chennai
A Client of Freshersworld
Chennai
2 to 3+ Years
Salary not disclosed
BE/B.Tech, BSc
Posted: 1 months ago
Apply Now
Jobs By Location
Chennai
Pune
Bangalore
Delhi
Mumbai
Gurgaon
Noida
Ahmedabad
Hyderabad
Kolkata
Others also searched for
